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Installing 3dsmax 2015 student version

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Anonymous
251 Views, 2 Replies
‎02-14-2016 10:54 AM
‎02-14-2016 10:54 AM

Installing 3dsmax 2015 student version

Hello, i ´ve been having a huge problem intsalling this program, i hace windows 10 and my sistem does meet up with the requirement but there´s a installing error i can´t understand here´is the error log up unitl the moment i fails

2016/2/14:19:42:56 Usuario DESKTOP-MST515Q Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded
2016/2/14:19:43:06 Usuario DESKTOP-MST515Q Rollback Autodesk® Material Library 2015 Succeeded
2016/2/14:19:43:06 Usuario DESKTOP-MST515Q Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2016/2/14:19:43:06 Usuario DESKTOP-MST515Q Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2016/2/14:19:43:06 Usuario DESKTOP-MST515Q Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619

 

i copied the part where it fails and i would like some help please

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Message 2 of 3
Otto
Alumni
in reply to: Anonymous
‎02-14-2016 10:56 AM
‎02-14-2016 10:56 AM

Hello CarlosFurlong and welcome to the Autodesk community!

It looks like you are seeing the following error: Error: Microsoft Visual C++ 2012 Redistributable (x86). The following article(s) should help you resolve the problem:

Error: "Microsoft Visual C++ 2012 install failed, Result=-2147024546"

Error installing Microsoft Visual C 2010 Redistributable package: Generic trust failure.

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

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Anonymous
in reply to: Otto
‎02-22-2016 05:42 AM
‎02-22-2016 05:42 AM

thank you very much for the help, i`ve tried both solutions but non of them worked, i am bringing it to a profesional to help me install it

 

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