Installation Problem

Installation Problem

Anonymous
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Message 1 of 4

Installation Problem

Anonymous
Not applicable

Screenshot (35).png

So this is the error that I keep getting when I am trying to download Maya 2015. I have no idea what this means or what I am doing wrong. If anyone has any ideas I would greatly appreciate it!

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392 Views
3 Replies
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Message 2 of 4

Otto
Alumni
Alumni
Hello skandes14 and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


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Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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Message 3 of 4

Anonymous
Not applicable

I am not finding a solution to my problem with the information that you have provided. I need a little more help with this.

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Message 4 of 4

lynn_zhang
Alumni
Alumni

Hi @Anonymous

 

Sorry that you're having the error with the installation of Maya! Could you please try the solution in this article: Error: "Source file not found: 93437458-FD45-41D9-8F2E-8B4F60CF9356.dll"?

 

Are you running Windows 10?

 

 

 

 





Lynn Zhang
Community Manager


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