installed everything except the actual program

[Anonymous]

I have tried all day to install it and it isnt working. I am using windows 10 on a HP computer. When ever I try to install it, it gets to 1.6MB, 1/5 completion and it ends saying that it finished installing but it failed to download the actual program. I have restarted my computer multiple times and uninstalled and reinstalled it but it still show the same message. If anyone knows how to fix this that would be totally amazing because I really want to use this program. thanks! 

[lynn_zhang]

Hi @Anonymous Welcome to Autodesk Community!

Please try re-downloading the software from our Virtual Agent (click on Download Links, choose product and version). Then try the installation again.

If you are still unable to install, then it's probably due to your Windows 10 system. Windows 10 is not officially supported at the moment, but Autodesk is already working on testing our products on Windows 10. Keep this link and check it regularly for updates about it: Windows 10 support for Autodesk products.