Inactivity by User

Inactivity by User

Gabriel_Watson
Mentor Mentor
9,165 Views
6 Replies
Message 1 of 7

Inactivity by User

Gabriel_Watson
Mentor
Mentor

When selecting the seat usage section/tab under Autodesk's Manage page, I cannot find any information "By User" as advertised in a pop up the first time it got selected:
inactive_licenses_explanation.JPG

So far I can only leverage results of seat usage totals, for each software:

seat_usage.JPG

 

I am trying to set aside which users have barely consumed the products so we are able to ask and trim unneeded licenses (not something Autodesk would want, probably, but it should be fair game for us customers).

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Accepted solutions (1)
9,166 Views
6 Replies
Replies (6)
Message 2 of 7

pendean
Community Legend
Community Legend

Doesn't work yet.

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Message 3 of 7

Gabriel_Watson
Mentor
Mentor

Thanks. I also heard from my value-added reseller that this is a feature only Premium accounts would have. If so, it is not worth the added USD$300 per license just for this.

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Message 4 of 7

natasha.l
Alumni
Alumni
Accepted solution

Hello @Gabriel_Watson

 

Yes. The amount of access to reporting data depends on Administrator role & the subscription plan.

 

I see that you are accessing your Autodesk Account and reviewing the Reporting > Seat Usage section. 

As you mentioned, you are looking for "Usage by User". This feature is only available with a Premium plan. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

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Message 5 of 7

JTBWorld
Advisor
Advisor

JTB FlexReport with JTB Process Monitor is an inexpensive alternative to monitor both total and active usage. 


Jimmy Bergmark
JTB World - Software development and consulting for CAD and license usage reports
https://jtbworld.com

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Message 6 of 7

Gabriel_Watson
Mentor
Mentor

Are you sure these tools still work for subscriptions without network licensing? We used to have those before the switch to subscription only.

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Message 7 of 7

JTBWorld
Advisor
Advisor

Yes with JTB Process Monitor these can be monitored too. 


Jimmy Bergmark
JTB World - Software development and consulting for CAD and license usage reports
https://jtbworld.com