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In military and trying to use AUTOCAD license

4 REPLIES 4
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Message 1 of 5
chien3e532
222 Views, 4 Replies

In military and trying to use AUTOCAD license

chien3e532
Explorer
Explorer

Im in the military and received an AutoCAD license through my civilian GIS coworker, funded by the Air Force. Were allowed to have it on our work computers and personal laptops. Theres two standalone license, but I’m unsure how to activate it. I’ve installed AutoCAD 2024, but every time I try to activate it using the available licensing options, I keep getting an error. Attached is the guide I was given but by step 5, its not the same as when I view on the website

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In military and trying to use AUTOCAD license

Im in the military and received an AutoCAD license through my civilian GIS coworker, funded by the Air Force. Were allowed to have it on our work computers and personal laptops. Theres two standalone license, but I’m unsure how to activate it. I’ve installed AutoCAD 2024, but every time I try to activate it using the available licensing options, I keep getting an error. Attached is the guide I was given but by step 5, its not the same as when I view on the website

4 REPLIES 4
Message 2 of 5
Michiel.Valcke
in reply to: chien3e532

Michiel.Valcke
Advisor
Advisor
Accepted solution

This is a licensing method that is not available to most users on this forum, so we'll be of little help. 

That being said, Autodesk discontinued license server licenses a few years ago, and as such it is no longer possible for the user to generate a license file through the manage.autodesk.com portal. Any request for a license file should be directed at AutoDesk - make a case from within the manage.autodesk.com portal to ask them to provide the necessary license file. You might need the help from your contract manager (a purchasing or IT officer that is registered with Autodesk as the Point of Contact)


You can contact autodesk through the links on the manage.autodesk.com portal or with the assistant link at the bottom of this page:
https://www.autodesk.com/support/download-install/admins/network-deploy/generate-and-install-a-licen...

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This is a licensing method that is not available to most users on this forum, so we'll be of little help. 

That being said, Autodesk discontinued license server licenses a few years ago, and as such it is no longer possible for the user to generate a license file through the manage.autodesk.com portal. Any request for a license file should be directed at AutoDesk - make a case from within the manage.autodesk.com portal to ask them to provide the necessary license file. You might need the help from your contract manager (a purchasing or IT officer that is registered with Autodesk as the Point of Contact)


You can contact autodesk through the links on the manage.autodesk.com portal or with the assistant link at the bottom of this page:
https://www.autodesk.com/support/download-install/admins/network-deploy/generate-and-install-a-licen...

Message 3 of 5
pendean
in reply to: chien3e532

pendean
Community Legend
Community Legend

@chien3e532 wrote:

...the guide I was given but by step 5, its not the same as when I view on the website...


Dumb question, but did you ask them for help yet? Seems to be specific to what you were given by them.

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@chien3e532 wrote:

...the guide I was given but by step 5, its not the same as when I view on the website...


Dumb question, but did you ask them for help yet? Seems to be specific to what you were given by them.

Message 4 of 5
chien3e532
in reply to: Michiel.Valcke

chien3e532
Explorer
Explorer

Thank you! Autodesk support was able to send me updated instructions for it

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Thank you! Autodesk support was able to send me updated instructions for it

Message 5 of 5
chien3e532
in reply to: pendean

chien3e532
Explorer
Explorer

Thanks! I did. He's the one who gave me the PDF instructions, but they were outdated, so I got the current instructions through Autodesk support. I had to install a server utility to use the license

Thanks! I did. He's the one who gave me the PDF instructions, but they were outdated, so I got the current instructions through Autodesk support. I had to install a server utility to use the license

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