@Anonymous
Welcome to the Autodesk User's Community..
Can you access your Autodesk Account and see your information or not?
Although its just an email, for the future please do not post it here for security reasons.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.