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Hi!
I tried to install the software but when the process is starting, a message appears in the screen. The message says: "Network failured". It says that I have to install from the website but I don't know how to do it. Can you help me please?
Thanks.
Hi @Anonymous,
Welcome to the community!
Sorry to hear about the issue. Have you tried disabling your antivirus and installing from the virtual agent?
Yes, I have already tried disabling my antivirus but it doesn't work. I don't understand "virtual agent", what does it mean?
That is a link to a different place to install from.
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