I can't install Max 2017

[Anonymous]

I got the student licence and I downloaded it and when I try to install it, it just says that a file is missing or more. I tried downloading it again a couple of times and it isn't working. Then I tried  with the 'download now' option but then nothing happens, so  I tried downloading the download manager but it just says that the file is corrupt. Help

[Mark.Lancaster · Accepted solution]

@Anonymous 

Welcome to the Autodesk User's Community..

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

If the installation does fail using the preferred methods, please post your installation log file here so we can review it.

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

Good luck on your installation and report back on your progress.