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I can´t download/install student version Autocad 2015

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Message 1 of 63
Anonymous
58233 Views, 62 Replies

I can´t download/install student version Autocad 2015

Anonymous
Not applicable

Hello. This is my first post.  Sorry for my English language because my native language is Spanish . I am a student and I have Windows 7 64 bit and pre- install the free trial Autocad 2014 a month ago. I´ve registered for the upgrade student version Autocad 2015 and I´ve downloaded the file Autocad 2015 and when trying to install autocad said that had a communication failure . After re-download autocad 2015 on many times of the ways "Download now" and "Install now" , still not working. I have done next steps to try to solve the problem : I used a program to uninstall the free trial autocad 2014 (Advance unistaller) , I removed temp files, I have disabled security programs , I have removed the Microsoft Visual C + + 2010 Redistributable x86 files, Microsoft Visual C + + 2010 Redistributable x64 files. I have now downloaded version student Autocad 2015 Spanish 64 bit by "Browser download" but when I tried to install it, tells me it is 32 bit ( in the Autodesk servers , student version Autocad 64 bit in Spanish is not 64 bit but 32 bit. There is no upgrade student Autocad 2015 64 bit in Spanish language . I can download student version Autocad 2015 in English but yet I haven´t a very high level in english language) . I have now downloaded the student version Autocad 2014 download by "Browser download" . Do you have any advice to download and instal Autocad 2015 student version? Thanks

I can´t download/install student version Autocad 2015

Hello. This is my first post.  Sorry for my English language because my native language is Spanish . I am a student and I have Windows 7 64 bit and pre- install the free trial Autocad 2014 a month ago. I´ve registered for the upgrade student version Autocad 2015 and I´ve downloaded the file Autocad 2015 and when trying to install autocad said that had a communication failure . After re-download autocad 2015 on many times of the ways "Download now" and "Install now" , still not working. I have done next steps to try to solve the problem : I used a program to uninstall the free trial autocad 2014 (Advance unistaller) , I removed temp files, I have disabled security programs , I have removed the Microsoft Visual C + + 2010 Redistributable x86 files, Microsoft Visual C + + 2010 Redistributable x64 files. I have now downloaded version student Autocad 2015 Spanish 64 bit by "Browser download" but when I tried to install it, tells me it is 32 bit ( in the Autodesk servers , student version Autocad 64 bit in Spanish is not 64 bit but 32 bit. There is no upgrade student Autocad 2015 64 bit in Spanish language . I can download student version Autocad 2015 in English but yet I haven´t a very high level in english language) . I have now downloaded the student version Autocad 2014 download by "Browser download" . Do you have any advice to download and instal Autocad 2015 student version? Thanks

62 REPLIES 62
Message 41 of 63
Anonymous
in reply to: jessica.t

Anonymous
Not applicable

I did have a problem when trying to download Revit Architecture. I succesfully signed in, but after the site is not giving me any version selecting options.

So I downloaded it from Autodesk Virtual Agent. But now I can't get student license from it. What should I do?

0 Likes

I did have a problem when trying to download Revit Architecture. I succesfully signed in, but after the site is not giving me any version selecting options.

So I downloaded it from Autodesk Virtual Agent. But now I can't get student license from it. What should I do?

Message 42 of 63
camilo.lemos
in reply to: Anonymous

camilo.lemos
Alumni
Alumni

Hi @Anonymous and welcome to the Autodesk Community!

 

Is this the Education Community page where you are trying to download Revit from? Please note that Revit Architecture as a standalone product is not available from the Education Community. Full Revit has all the capabilites of Architecture, Structure and more and the serial number can be obtained from this page as mentioned before. 

 

As for the download, you may need to go back to the Virtual Agent and download full Revit as opposed to Revit Architecture.

 

Best regards,

 

 



Camilo Lemos

0 Likes

Hi @Anonymous and welcome to the Autodesk Community!

 

Is this the Education Community page where you are trying to download Revit from? Please note that Revit Architecture as a standalone product is not available from the Education Community. Full Revit has all the capabilites of Architecture, Structure and more and the serial number can be obtained from this page as mentioned before. 

 

As for the download, you may need to go back to the Virtual Agent and download full Revit as opposed to Revit Architecture.

 

Best regards,

 

 



Camilo Lemos

Message 43 of 63
rayeez.ras
in reply to: Anonymous

rayeez.ras
Explorer
Explorer

I am working in a professional company with Autocad 2013 licensed version. I have been trying to install Revit 2015 Student Version in my system, but its showing error message and mentioning to check the system requirments.

0 Likes

I am working in a professional company with Autocad 2013 licensed version. I have been trying to install Revit 2015 Student Version in my system, but its showing error message and mentioning to check the system requirments.

Message 44 of 63
JDMather
in reply to: rayeez.ras

JDMather
Consultant
Consultant

@rayeez.ras wrote:

.... but its showing error message and mentioning to check the system requirments.


Why have you not stated your system specs here?

 

Can your instructor show you how to find your system specs and how to find the system requirements for Revit 2015?


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


0 Likes


@rayeez.ras wrote:

.... but its showing error message and mentioning to check the system requirments.


Why have you not stated your system specs here?

 

Can your instructor show you how to find your system specs and how to find the system requirements for Revit 2015?


-----------------------------------------------------------------------------------------
Autodesk Inventor 2019 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional


Message 45 of 63
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Hi,why mine can't install autocad but can install 3dmax?

is it got something wrong with the apps?

mine is 64bit english 😞

0 Likes

Hi,why mine can't install autocad but can install 3dmax?

is it got something wrong with the apps?

mine is 64bit english 😞

Message 46 of 63
Mark.Lancaster
in reply to: Anonymous

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the community...

 

Try downloading and installing per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes

@Anonymous

 

Welcome to the community...

 

Try downloading and installing per:

1. Access the Autodesk Virtual Agent (link is in my signature) and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

If you want the full recommended installation steps, click on the installation link in my signature.

Good luck on your installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 47 of 63
Anonymous
in reply to: Mark.Lancaster

Anonymous
Not applicable

Hello, I cannot download the 2016 Student Version of Autocad. I have a 64 bit Operating System, yet when I download, halfway through the download it stats that the installation is incomplete and lists a whole bunch of X's beside the failed things. I click finsih, yet nothing happens!!

0 Likes

Hello, I cannot download the 2016 Student Version of Autocad. I have a 64 bit Operating System, yet when I download, halfway through the download it stats that the installation is incomplete and lists a whole bunch of X's beside the failed things. I click finsih, yet nothing happens!!

Message 48 of 63
matthew.d
in reply to: Anonymous

matthew.d
Alumni
Alumni

Hi @Anonymous,

 

Apologies for the trouble. Could you post your installation log file? I am guessing it indicates an error 1603 from what you described. Give this solution a try



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
0 Likes

Hi @Anonymous,

 

Apologies for the trouble. Could you post your installation log file? I am guessing it indicates an error 1603 from what you described. Give this solution a try



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Message 49 of 63
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Hello,

 

I'm having the same problem for my AutoCAD 2015 English Student Version as well. I've turned off my firewall and anti-virus settings and yet there is something blocking the installation. Please assist me in dealing this issue.

 

Thanks, 

Michelle

0 Likes

Hello,

 

I'm having the same problem for my AutoCAD 2015 English Student Version as well. I've turned off my firewall and anti-virus settings and yet there is something blocking the installation. Please assist me in dealing this issue.

 

Thanks, 

Michelle

Message 50 of 63
matthew.d
in reply to: Anonymous

matthew.d
Alumni
Alumni

Hi @Anonymous,

 

Welcome to the community!

Sorry to hear about the issue. Have you tried the virtual agent yet? It uses a different download method. If you are still having trouble, could you post us a screenshot of your error?



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
0 Likes

Hi @Anonymous,

 

Welcome to the community!

Sorry to hear about the issue. Have you tried the virtual agent yet? It uses a different download method. If you are still having trouble, could you post us a screenshot of your error?



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Message 51 of 63
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Hi, I really need help here because I had been struggling re-installing maya 2014 for 4 hours. I already had turned off my firewall and antivirus and still it say my internet is not connected to install the window component. And also I already had tried the virtual agent.

0 Likes

Hi, I really need help here because I had been struggling re-installing maya 2014 for 4 hours. I already had turned off my firewall and antivirus and still it say my internet is not connected to install the window component. And also I already had tried the virtual agent.

Message 52 of 63
Mark.Lancaster
in reply to: Anonymous

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the community...

 

First thing..  Please do not hi-jack another posting that has nothing to do with your situation (this posting was about AutoCAD and not Maya) and change the subject line..  Just create your own posting and we will assist you.  Smiley Wink

 

You need to provide your installation log file so we can determine what the problem is.  You indicated its also failing when you use the Virtual Agent.  So the log file is now crucial in determining what the problem is.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info by editing the log file with notepad.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes

@Anonymous

 

Welcome to the community...

 

First thing..  Please do not hi-jack another posting that has nothing to do with your situation (this posting was about AutoCAD and not Maya) and change the subject line..  Just create your own posting and we will assist you.  Smiley Wink

 

You need to provide your installation log file so we can determine what the problem is.  You indicated its also failing when you use the Virtual Agent.  So the log file is now crucial in determining what the problem is.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info by editing the log file with notepad.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 53 of 63
oana.iln
in reply to: Anonymous

oana.iln
Participant
Participant

Good luck with that... Sorry to hear you're having issues. I've had problems with downloading almost any student software from the official Autodesk website. My advice is to get a copy of the software from torrents, and then use the key Autodesk gave you. 
0 Likes


Good luck with that... Sorry to hear you're having issues. I've had problems with downloading almost any student software from the official Autodesk website. My advice is to get a copy of the software from torrents, and then use the key Autodesk gave you. 
Message 54 of 63
oana.iln
in reply to: Anonymous

oana.iln
Participant
Participant
I didn't hijack anything, but thanks for actually reading the thread. It was not just maya that created frustration, but maya was one of the software I struggles to install. 
0 Likes

I didn't hijack anything, but thanks for actually reading the thread. It was not just maya that created frustration, but maya was one of the software I struggles to install. 
Message 55 of 63
Anonymous
in reply to: jamesbuildingdesign

Anonymous
Not applicable

i have an another problem..... 

i download and install maya 2017 maya software.

but it will be not open student version. it will be open trail version. now this is the second time haveing this problem on me.....

0 Likes

i have an another problem..... 

i download and install maya 2017 maya software.

but it will be not open student version. it will be open trail version. now this is the second time haveing this problem on me.....

Message 56 of 63
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

Hi, im a student from Malaysia. I cant download the autocad because the it does not pop the setting for me to choose the version n etc. it keeps show me the Download autocad, "Connected design tools enable you to design quickly, document, and collaborate in the cloud." like the image:Screen Shot 2018-01-28 at 1.38.49 AM.pngI dont know how to dowload since the menu of version n etc doesnt come out. It keeps tell me to download Fusion 360. Please help me. Thanks

0 Likes

Hi, im a student from Malaysia. I cant download the autocad because the it does not pop the setting for me to choose the version n etc. it keeps show me the Download autocad, "Connected design tools enable you to design quickly, document, and collaborate in the cloud." like the image:Screen Shot 2018-01-28 at 1.38.49 AM.pngI dont know how to dowload since the menu of version n etc doesnt come out. It keeps tell me to download Fusion 360. Please help me. Thanks

Message 57 of 63
Anonymous
in reply to: Anonymous

Anonymous
Not applicable
Hi sir sorry about my english because i am urdu narrative i have a problem with autocad2015 64bit.i used this programme and install from autodesk 2 months ago its works perfectly but my window damage by virus and i reinstall window 7 on my pc but now when i download autocade 2015 its is not installing if the installation run after about 50% completion the installation stop i don't know why please help me thanks.
0 Likes

Hi sir sorry about my english because i am urdu narrative i have a problem with autocad2015 64bit.i used this programme and install from autodesk 2 months ago its works perfectly but my window damage by virus and i reinstall window 7 on my pc but now when i download autocade 2015 its is not installing if the installation run after about 50% completion the installation stop i don't know why please help me thanks.
Message 58 of 63
Mark.Lancaster
in reply to: Anonymous

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the Autodesk User's Community..

 

Without your installation log file we can only speculate what the issue is at this point.  So attach your installation file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

 

-OR-

 

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

 

 

 

If the installation does fail using the preferred methods, please post your installation log file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

 

 

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes

@Anonymous

 

Welcome to the Autodesk User's Community..

 

Without your installation log file we can only speculate what the issue is at this point.  So attach your installation file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

 

-OR-

 

There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

 

 

 

If the installation does fail using the preferred methods, please post your installation log file here so we can review it.

 

 

 

Posting info: Sometimes the installation log file contains the serial # that was assigned to you.  Open your log file using Windows Notepad and perform a search on "/SN".  Depending on the number of installation attempts, your serial # may be located throughout the log file.  If present, remove or "X" out your serial # prior to posting.

 

 

 

Good luck on your installation and report back on your progress.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 59 of 63
Anonymous
in reply to: Anonymous

Anonymous
Not applicable

I am trying to download edication software please help me out 

0 Likes

I am trying to download edication software please help me out 

Message 60 of 63
Mark.Lancaster
in reply to: Anonymous

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

The 2015 version is retired for student/educational.  You can only get 2016 to 2019.  Drawings created in AutoCAD 2013-2017 can be opened in all of these versions with no problem.  So even if your school is using the 2015 versions you can request and use the 2016 version.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes

@Anonymous

 

The 2015 version is retired for student/educational.  You can only get 2016 to 2019.  Drawings created in AutoCAD 2013-2017 can be opened in all of these versions with no problem.  So even if your school is using the 2015 versions you can request and use the 2016 version.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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