I can't download autoCAD student version

[Anonymous]

I downloaded the wrong suite at the first time and I stopped the installation process without using the key. Then when I tried to download another suite, I couldn't make it. I clicked the download button but nothing happened, no download but kept receiving the key email. Also tried to clear all the cache and use different broswers, but still not work. Any one have the same problem? or solutions? Really appreciate!

[Otto · Accepted solution]

Hello kukaxuan and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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