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How does your Subscription works?

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aayush.mech6252
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How does your Subscription works?

I wanted to know that if I purchase an Autodesk application like Mudbox (for example), How does your subscription work?

To be frank, what I want to do is that, I intend to purchase an application as per one of your plans (monthly, yearly or 3 years etc.) but I do not intend to choose auto debit payment once the product reaches its expiration. So can you please answer the following in its respective manner?

 

Q1. So after the purchase, can I cancel my subscription to avoid automatic payments on the date of expiration?

Q2. If I can cancel my subscription, will the the product still be valid to use till the amount of time I had purchased it for?

Q3. Even upon cancelling the subscription, will I still need to mandatorily pay upon the expiration of the product?

 

So technically, I want to make a purchase but I do not want auto payments. Therefore, I was assuming that if I could cancel the subscription after the purchase, I could still use the product till the amount of time I had payed for and thus once it reaches its expiration, it will be totally my choice if and when I want to buy again as per my needs instead of auto payment on expiration.

So can you please clear my questions.

 

Thank you

Aayush Aggarwal

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Message 2 of 2

Hi @aayush.mech6252,

You can just turn off Auto-renewal, just go to your Autodesk Account: https://manage.autodesk.com/ -> Billing and Subscriptions

More details can be found on the 3rd Question of the FAQs here: https://www.autodesk.co.uk/benefits/refund-policy 

Leo Warren
Autodesk Student Ambassador Diamond
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