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Message 1 of 3
Anonymous
389 Views, 2 Replies

Help! Can't install

CADinventor.jpg

help! I can't install any Cad Inventor already try many times with 2018,2017 and 2016 it doesn't say why it just doesn't install 

 

My pc specs:

 

16 RAM DDR4

Intel Core i7-7700HQ  

windows 10 x64 bit

GeForce GTX 1050 (4 GB GDDR5)

 

2 REPLIES 2
Message 2 of 3
wongam
in reply to: Anonymous

Hi @Anonymous,

 

Welcome to Autodesk Community!

 

Thanks for the screenshot. Sorry to hear that you're unable to install Inventor into your machine. Can you please make sure that you have turned off the anti-virus and firewall, then download again via our Virtual Agent? Please select "Download links" and choose the product accordingly



AmandaWong

Autodesk Customer Support
Message 3 of 3
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the Autodesk User's Community..

 

An image of a failed installation is no use to us.. However in that same message of a failed installation, is a link to your installation log file. That's crucial in determining the root cause of a failed installation. At this point we can only speculate what the issue is.. So post your installation log file if you are still having an issue. If you do end up posting your installation log file, make sure to review it first to ensure there's no personal information such as your serial # in it.  Personal information such as your serial # should never be shared here.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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