@Brian~Roberts wrote:
The uninstall puts down a powershell script for a few seconds (before it disappears) which appears to check for the existence of 2 files to determine if Autodesk Genuine Service can be uninstalled....
1.
"C:\ProgramData\Autodesk\Adlm\ProductInformation.pit"
2.
"C:\Users\username\AppData\Local\Autodesk\Genuine Autodesk Service\id.dat"
username being into which account this was installed
Delete these two files.
Then run your uninstall
MsiExec.exe /X{54A00624-3EF9-49A2-92A9-7244EADD0212}
This worked for me within a VM environment for testing the uninstall of one product.
I would not like to guess what doing this on an end users machine with numerous Autodesk products installed would do.... probably not recommended. However to perform a clean up of a machine to move 3ds to another, it may suffice as a workaround.
I want to point out that this is the ONLY method I've found that will reliably allow me to uninstall AGS. I use it in our automated PDQ Deploy scripts as well as having to do it manually a number of times. The only difference I've found with what Brian-Roberts posted is the AGS GUID has changed in newer versions, so I had to track that down in the registry to get the current one, which will likely change again at some point in the future. I believe an updated version of the application was released in late November, 2020, and the uninstall string for it is:
MsiExec.exe /X{317D67F2-9027-4E85-9ED1-ADF4D765AE02}
The user account where the "id.dat" file is located is the one that was used to install the software, not necessarily the one that's used to run the software. I install all of our software using an admin account on workstations, not the user account of the person who uses the computer and the software, so I have to find that file in the admin account's local appdata directory. I'm sure most people install and run their Autodesk software from the same account, but it's good to have clarity on where to look for that file.
