Fusion will not respond. Clean uninstalling does not work.

[shen.eric19]

Hi,

I recently installed Fusion 360, and as soon as I logged into it, it would stop responding as shown in the screenshot below. I've searched through the forums, but nothing has worked for me. I've tried clean uninstalling it multiple times, and sometimes it works after reinstalling, but as soon as I close it and reopen it, I get the same error. I've tried deleting the log in state, but doing that results in fusion freezing on a blank white screen. I've tried updating my graphics drivers, but that has not worked. Could you guys potentially give me some help?

Thanks

[natasha.l]

Hello @shen.eric19, 

I am sorry to hear that you are experiencing an issue & sorry for the delay. 

1. Try closing out Fusion & rebooting the system 
2. Sign-in as a Windows Administrator 
3. Perform an automatic clean uninstall of Autodesk Fusion 360
4. If the issue persists, review this article on Internet Security Issues  

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.