Fusion 360 Offering has Expired

[dwest]

I am a teacher and I am using my educational account to download and access Fusion 360.  I have been using it for a little while now but now when I open Fusion it says "Expired: Subscribe Now" in the top right corner of the software. I then logged into my account online through Autodesk and it says that my account has been renewed and it is good till January 2022. For some reason in Fusion though it say that it is still expired. I tried logging out of my account in Fusion and logging back in and that did not work.  I also uninstalled Fusion and reinstalled, but that also did not work.  I added some pictures to help further explain the situation. Any advice is greatly appreciated!

[leowarren34]

Hi @dwest,

If this an old license (based on the 3 year education plan), then you can re-request Fusion from the educational page: https://www.autodesk.com/education/edu-software/overview 

Does Fusion appear in https://manage.autodesk.com/ ?

[dwest]

It was an old license but I have already renewed.  My license is good until 2022 (see attached picture in original post).  That is why I am so confused.  When I log into my account online it says that I am good, but when I open Fusion it says expired. I tried a "clean uninstall" and reinstall, but still no luck with Fusion?

[mdavis22569]

HI @dwest 

Can you try the following:

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fus...