I recently downloaded the free trial period of autodesk inventor 2017. After installing and opening for the first time it says there are 0 days left on the trial. Anyone have any suggestions?
Solved! Go to Solution.
Solved by natasha.l. Go to Solution.
@Anonymous
Welcome to the community...
Unfortunately if it comes up as 0 days left there's nothing else you can do unless you reformat your hard drive.
Here are a few suggestions..
1. Try other version of Inventor using the Autodesk Virtual Agent method to download your software.
2. Contact a local reseller and see if they have 1 day event or a training session that you can sit in.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
Please try to contact us if you believe that trial version of your software is improperly indicating an expired trial. Contact Trial Issues to help resolve the issue.
Thank you.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @Anonymous,
I wanted to check-in with you, I hope you were able to resolve the issue by contacting someone on the Trial support team.
Please let us know if any of the information provided helped assist you with the problem.
Thank you.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
I also have this problem - installed trial period and get 0 days!
So I take it AutoCAD is not available for a trial period for ... certain computers ... who? .... why?
thanks
@Anonymous
Sorry to hear that your trial started out by stating it has 0 days left.. Unfortunately there's not much you can do about it.. There's something on your machine that caused this issue.
1. You can try to install on another machine.
2. Try another version using the download links via the Autodesk Virtual Agent.
3. Contact a local reseller and see if they have a 1 day event or a training session that you can attend.
4. Contact an Autodesk Agent >>here<< and see if they are able to provide you with an alternative solution.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
Sorry for the delay, I have escalated this issue for you, it is now a case that will be directed to the correct department to assist you. We are aware that customers are receiving an incorrect Trial period of 0 days left on their Trial, and are actively working to resolve this issue. I have
Thank you for your patience.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Dear natashal84,
I have the same problem. I registered yesterday, I tried to install Trial on my Mac, I've got 0 days left problem. Naively believing that it is some Mac related issue, today I installed it on completely new Windows virtual machine and I have absolutely the same problem ....
Would you be so kind to check what happens, or advise me what to do ?
BTW:
Trying to contact you on the link you sent in previous mail :
- There is nobody on chat (possibly wrong time zone)
- all other means to contact is unavailable for non-subscribers, thus this is the ONLY way how I can ask for your help ...
Best Regards
Robert
Same problem here. I downloaded and installed the trial version for the first time ever on my laptop a few minutes ago, entered my e-mail and password then window indicated 0 days.
How to resolve this? Please help ASAP.
Thanks!
Everyone that's coming here about trials showing 0 days when you try to use it. Autodesk is aware of the issue and is working on it.
There's no other solutions at this time and you will have to wait until they (Autodesk) come back and update all of us. Remember this is mainly a user based forum and we have no clue what Autodesk is doing at this point.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Everyone...
Although Autodesk is working on the issue, this information by @matthew.d reply may help you out until the issue is resolved. Check out his reply at the bottom of that posting.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous, @Anonymous, @Anonymous,
Please run through these steps to resolve the issue.
1. Click on “Already have a License”
3. Select "Run" to set a 30 day Trial
4. When AutoCAD launches and opens, navigate the top-right of the screen select the drop-down triangle next to the User Name to display a drop-down
5. Click “Manage License...” to open the License Manager screen.
6. There is a blue drop down arrow, it will show the Trial information
I hope this was helpful, please let me know how it goes.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
I sent a PM. I am having problem with Civil 3d download. It immediately said zero days left/ expired:
@Anonymous
Welcome to the Autodesk User's Community..
Did you even follow @natasha.l steps above.. Select Enter serial #.. and go from there or follow the steps here: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/0-days-left-on-AutoCAD-and-AutoCAD-LT-2018.html
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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