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FlexNet Licensing error:-15,570

8 REPLIES 8
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Message 1 of 9
Anonymous
4089 Views, 8 Replies

FlexNet Licensing error:-15,570

Hi all
we are facing error while tring to start license manager tool which is necessary for login ton to autodesk vault 2017

We have already analyzed the error msg checked host and post mentioned is license is matching with server host and post on which we are starting license manager.
below is the error msg
it would be great if you can help us in resolving this issue.  
--------
Status
--------
Flexible License Manager status on Fri 6/16/2017 13:49

[Detecting lmgrd processes...]
License server status: @Anonymous-build
License file(s) on ex-build: C:\Autodesk\Network License Manager\New License\ex-buildfa163e8185af.lic:

lmgrd is not running: Cannot connect to license server system.
The license server manager (lmgrd) has not been started yet,
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Server name: ex-build
License path: @Anonymous-build;
FlexNet Licensing error:-15,570
For further information, refer to the FlexNet Licensing documentation,
available at "www.flexerasoftware.com".

8 REPLIES 8
Message 2 of 9
DarrenP
in reply to: Anonymous

was this working before and it stopped or it never worked?

if was working before what changed on the server?

Verify firewall is allowing these ports through

 

The FLEXlm® based version uses the following ports:
TCP ports 2080 (for the adskflex vendor daemon)
TCP ports 27000 to 27009 (for the lmgrd master daemon)


To test Firewall, simply use Internet Explorer (not any 3rd party browser) to test the open ports.



http://servername:2080

http://servername:27000



Both addresses should come back with a jargon page. If not, then your firewall on the server is blocking those ports. Make the appropriate exceptions.

DarrenP
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Message 3 of 9
Mark.Lancaster
in reply to: DarrenP

@Anonymous

 

Adding to @DarrenP information.. What version is your license manager?  It needs to be version 11.13.1.2 and make sure the correct LMGRD.exe (on config service tab) is being used since the default installation location of version 11.13.1.2 was changed and the LMGRD.EXE may still be pointed to the old location.  Also you can attached the DEBUG log file (here for additional review) that is specified under the config service tab and make sure "EVERYONE" has full read/write permission to the location where that DEBUG log file is located.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 4 of 9
JULESDJIFFOUET35
in reply to: DarrenP

j'ai aussi ce même problème mais mon jargon de page ne s'affiche pas Capture d’écran 2023-01-09 124415.png

Message 5 of 9
Anonymous
in reply to: JULESDJIFFOUET35

This has nothing to do with this thread

So why didn’t you create a new post?

Message 6 of 9

Capture d’écran 2023-01-09 124742.png

Message 7 of 9
JULESDJIFFOUET35
in reply to: Anonymous

I have the same problem and I can't solve it
FlexNet Licensing error:-15,570

Message 8 of 9
mdavis22569
in reply to: Anonymous

@JULESDJIFFOUET35 

 

You're posting on a 2017 thread

 

@Anonymous   @JULESDJIFFOUET35  Mark passed away unfortunately years ago and is badly missed on this forum. 

Review this:

 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/FLEXnet-Licensing-error-15570-System-Error-10035.html#:~:text=Causes%3A,run%20on%20a%20specific%20account.

 


Did you find this reply helpful ? If so please use the Accept as Solution or Kudos button below.

---------
Mike Davis

EESignature

Message 9 of 9
DarrenP
in reply to: JULESDJIFFOUET35

did you try the suggestion that i gave above?

you can also try these: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

 

DarrenP
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