Fatal Error: Unhandled Access Violation Reading 0x0028 Exception at 5854060h

[Anonymous]

good afternoon,
How can I fix the fatal error 0x0028, I have already reinstalled the CAD and checked the laptop format and still have this error.

[pendean]

Is this a startup error or while doing something else in the program?
Your AutoCAD year version is...?
Your OS is....?

Have you tried logging into your PC as an all new user to see if the problem persists?

[Anonymous]

Hi, i have the same problem but it say "exception at FD374060h".

it happen when i start the program.

my AutoCAD version is 2020.

i don´t have other account on my laptop.

[Mark.Lancaster]

This could point to the following

1.  You need to >>clean out<< your personal temp (%temp) folder with in Windows.  You will not be able to delete everything but try to delete as many files and folders as possible.

2.  Run a repair on your Autodesk product.  Go to Windows Control Panel/Program and Features/Add & Remove Programs, locate your Autodesk product and right mouse select to uninstall/change.  Select repair when the menu comes up.

3.  You have an outdated graphics card driver or a card that's not supported.  Don't rely on Windows telling you its up-to-date.  Go directly to Windows Device Manager and locate your graphics card under dispay adapter.  Right mouse click on the card and select proprieties.  Go to the "Driver" tab and look at the driver date.

4.  Issues with Microsoft C++  --> https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

5.  Issues with Microsoft Netframe https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-r...

In end try each one before moving onto the next one.

[Anonymous]

Thank you,
Problem solved with these tips.