Errors after fresh install (Windows 10)

[Anonymous]

Hello,

After two fresh installs of Civil 3D 2018 on a fresh Windows 10 image, AutoCAD continues to crash after being open for ~30 seconds. When I open a .dwg file (doesn't matter which one), no buttons are pressed and no mouses clicked; it just crashes on its own. Here are the errors (sometimes the last "Exception at" code is different than below):

I have tried all applicable fixes from these pages:

"FATAL ERROR" fixes

Clean uninstall

I'm unable to find the dump files. Is there a default location where they are stored? Event Viewer also doesn't show any evidence of crashing. Is there a better way to pinpoint what exactly is causing the crashing/errors?

[mdavis22569]

Hi @Anonymous 

Here is an AKN article about the error:

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Fatal-Error-Unhandled-Access-Violation-Reading-0x0000-Exception-at-bcbdad73h.html

I would try reinstalling the .NET's and C++ and see if this resolves it:

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinstall-Microsoft-Visual-C-Runtime-Libraries.html

https://knowledge.autodesk.com/support/autocad/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-remove-and-reinstall-the-Microsoft-NET-Framework.html