Error module installing 'Foundation' Maya 2014 Student License - Mac

[Anonymous]

Hello, I need some help!

I'm and animation and I'm late in some deliveries because it's happening some error I on the installation of Maya 2014 in my Mac Yosemite 2014.

It's a student license, and the message that appear is:

"An unexpected error has occurred during execution of the main script ZipImportError: can't find module 'Foundation' See the Console for a detailed traceback."

I really don't know how to proceed.

I need help.

Thank you!

[dembkod]

polyanaliz

Not sure what is occuring. Sounds like a possible corrupt download. Download and try to install Servcie Pack 4. This is a full installer.  

http://knowledge.autodesk.com/support/maya/downloads/caas/downloads/content/autodesk-maya-2014-servi...

Download and give this a try. It may help. 

Thank you for taking part in our community!

[Anonymous]

Hi,

I tried to do as you said and still happens the same error while installing the Autodesk Maya 2014.

In the console that’s what appears:

14/03/15 14:45:35,142 nsurlstoraged[245]: ERROR: unable to determine file-system usage for FS-backed cache at /var/root/Library/Caches/installer/fsCachedData. Errno=13

14/03/15 14:45:37,412 Safari[395]: Failed to save record: <CKError 0x608002053320: "Internal Error" (1/5001); "Fetched zone had no protection data&colon; <CKRecordZone: 0x7fc1886a81d0; zoneID=History:__defaultOwner__, capabilities=(Atomic,Sync)>">

I have no idea what to do and I really need to install this program with the student license asap.

I’m very grateful if you can help me.

Thank you.

[Anonymous]

Umm.. he's asking about an install problem on a Mac.. not a Windows OS.

[franchuterivera]

Hi, I'm having this exact same trouble. The reason I'm staying with maya 2014 is that Animation mentor does not support maya 2016 yet, so I need to fix this problem because maya is crashing so much and I need those updates for fixing other issues.

Is there a solution? I'm on iOs 

BTW: Maya 2016 and his BIG bug with auto key turnedo on, my personal nightmare as an animator.  

[Anonymous]

I have the same problem 😞

[natasha.l]

Hello @Anonymous,

Welcome to the forum, I am glad you posted.

I am not sure what method of download you are using, the easiest method is via the Autodesk Virtual Agent. 

Please proceed as follows: 

• Clean Uninstall of the program
• Logon as an Administrator.  
• Empty your TEMP folder.  To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter. 
• Disable your Antivirus software. 
• Disable UAC. 

W7: http://windows.microsoft.com/en-ca/windows7/turn-user-account-control-on-or-off 

W10: http://winaero.com/blog/how-to-turn-off-and-disable-uac-in-windows-10/ 

• Download all of the parts Autodesk Virtual Agent
• Locate the download folder and extract (double click) part _001_00X.sfx.exe. If you have a permission issue right click and select, Run as administrator.
• Files will be directed to C:\Autodesk
• Follow the prompts to install the program

I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!" Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.

[natasha.l]

 Hello @Anonymous,

You may want to consider checking to see if you are eligible to download free educational software. You could download the latest 2017 software. Please refer to these links below: 

Who is Eligible for Free Educational Licenses?

Get Access to Educational Software

Download Software via Virtual Agent (refer to my post w/ directions)

I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!" Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.