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Anonymous
Not applicable

Hello, can someone help me?

I can't install revit

I attached the register file and the AIDA diagnosis

 


This is a public forum, please refrain from posting serial numbers or personal information


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Mark.Lancaster
Consultant
Consultant
Accepted solution

@Anonymous 

 

Watch what you share..   Your installation log file contains the free 3 year student license serial # that's assigned to you.  I will have the moderator remove the log file to protect your assigned serial #.

 

Your installation is failing due to the method you're using.   There's a couple of ways to properly download and install your Autodesk product to your machine.  Please review this article and the solution it provides.

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

srinivasarao.potla
Autodesk
Autodesk

Hi@ emmanuele,

 

we have seen this issue recently.

could you please check the pop up blocker is enabled or not? if not, please enable the pop up blocker and then re-download and install the product.

could you please check the licensing component is up to date or not?

https://synergiscadblog.com/2019/07/24/autodesk-licensing-mechanism

 

Please delete the downloaded files from download folder and c:/autodesk and then restart the system.

then re-download the prodcut and install.

 

Please let me know if it works.

 

Regards,

Srinivas.

 

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