Does borrowing a license in a specific version matter?

[broderickwhitlock]

Hello, 

I have a situation where someone has borrowed a 2019 AutoCAD license.  They then try to use 2018 AutoCAD and the computer doesn't see that they have a borrowed license.  Are borrowed licenses specific to the version in which it was borrowed?

[Mark.Lancaster]

@broderickwhitlock 

License based on subscription or perpetual?

[broderickwhitlock]

Mark, its subscription network license. 

[Mark.Lancaster]

@broderickwhitlock 

There was an issue in the past about this..  What version of the license manager do you have?   Also are these AutoCAD's coming from an AutoCAD license or Collection?

[broderickwhitlock]

They are on the latest LMTools, and it is pulling from either a Collection, as well as they have AutoCAD w/ Spec. Tools.   Could there possibly be a cascading issue?

[Mark.Lancaster]

@broderickwhitlock 

Are they borrowing so they can leave the office or borrowing just to have a license?

I've seen some odd issues..

So they are on 11.16.2.0 version of the license manager?

Has anybody reviewed the log file that's specified on the Config Service tab of LMTOOLS?

[broderickwhitlock]

They were borrowing to work remotely.  Had to go back to the office, open 2018 and then borrow a license from there. 

[broderickwhitlock]

I will also get with them to look at their log file, and see what may be going on there. 

[broderickwhitlock]

@Mark.Lancaster It has been confirmed that it is locked to what version you borrow the license from.  What may be unknown is if you have a borrowed license from say a suite or collection if you have access to the whole kit for that year.