could not find 3ds max please make sure 3ds max is installed before attempting

[Tassoniero]

When I select to install 3dsmax 2018 this error appears, I already did everything, deactivated anti virus, downloaded again and nothing, please help me

[Darin.Green]

@Tassoniero The issue is caused by using the Web Installer which is failing during the Arnold Renderer install.

Try downloading the media first by using the following links:

• 3DS Max 2018 Part 1 of 2
• 3DS Max 2018 Part 2 of 2

Once both parts are downloaded, double-click Part 1 of 2 to start the extraction and installation process.

For future reference, use the Browser Download option as it ensures the installation files are on your machine before the installation is started.

[tassonieroJ8PCM]

Hi @Darin.Green 
I already did that too and it did not work.
The error is in the 2018 version of MAX!

[Darin.Green]

Thanks for the update.

During the installation of 3DS MAX, deselect Arnold Renderer, then continue the installation of 3DS MAX. Once complete, you can download the Arnold Renderer addon from here: https://www.arnoldrenderer.com/arnold/download/product-download/?id=2637

Let me know if that works.

[tassonieroJ8PCM]

Olá @Darin.Green ,
Ele não permite essa opção, e não deixa eu prosseguir... diz que já está instalado. 
Não sei mais o que fazer, estou tentando instalar o 2019.
Obrigado

[Darin.Green]

@tassonieroJ8PCM 

Do you see it installed via the Control Panel? If not, you'll need to use MSFixit to remove the application.

[Anonymous]

Hello . I got the same error while installing.help me please

[mdavis22569]

Looking at 3!     It says you need 671 but only have 28 available

Also in the log showing 

Failed Failure is ignored, Result=1603

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...