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Chromium host executable (acwebbrowser.exe) error breaks 3dsMax 2017 start

6 REPLIES 6
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Message 1 of 7
Anonymous
1994 Views, 6 Replies

Chromium host executable (acwebbrowser.exe) error breaks 3dsMax 2017 start

Clean installed 3dsMax2017 on Win8 (I7-2630QM 2.00GHz, 8Gb, GeForceGT525M)  startin' for 1-5 sec, show loading screen, then crash!  Win error refers on  acwebbrowser.exe (chromium host executable) appcrash.

I already read this and other basic articles, and make all advices like: uninstallin, clean registry, reinstall, turn off antivirus, UAC, reinstall all MS C++  e.t.c.      Problem exists..

 

IMG_20180706_111629 — копия — копия.jpgСигнатура проблемы:
Имя события проблемы: APPCRASH
Имя приложения: acwebbrowser.exe
Версия приложения: 2.0.0.0
Отметка времени приложения: 564ffa82
Имя модуля с ошибкой: ntdll.dll
Версия модуля с ошибкой: 6.2.9200.17581
Отметка времени модуля с ошибкой: 5644f0df
Код исключения: c000007b
Смещение исключения: 00078dd2
Версия ОС: 6.2.9200.2.0.0.256.48
Код языка: 1049
Дополнительные сведения 1: ac05
Дополнительные сведения 2: ac0507478d1c5bd693cfc4fe3987e900
Дополнительные сведения 3: ac05
Дополнительные сведения 4: ac0507478d1c5bd693cfc4fe3987e900

 

                                                                                                                                                                                                                 

Заново  переустановленный 3dsMax 2017 по всем советам из статей с форума не запускается - экран загрузки и ошибка виндоус Chromium host executable (acwebbrowser.exe appcrash).  Статья с таким же названием описывает другую проблему и не содержит решения.  В общем перепробовал разные советы: переустановки чистые с подтираниями реестра и "чисткой хвостов" (вместе с самим acwebbrowser.exe), переставлял С++, естественно UAC, брэндмауэру антивирусы итп отрублено, все ставится по дефолту и на С:/ 
Какие предложения?

6 REPLIES 6
Message 2 of 7
Darin.Green
in reply to: Anonymous

@Anonymous

The chromium host (acwebbrowser.exe) is used to check your access permissions, cloud services, in-product feedback, etc. Therefore you'll see multiple running within your running tasks.

 

I doubt if that's the issue, but try disconnecting the machine from the internet, then try launching the application to see what happens.

 

In my opinion, I think this issue is related to your graphics card/driver. Have you updated your graphics card driver to the latest version from the vendor's website?



If this information was helpful, please consider using the Accept Solution


Message 3 of 7
Anonymous
in reply to: Darin.Green

acwebbrowser.exe crushes and prevent to start 3dsMax in any case - with or without internet connection. 
Drivers for graphc card  updated 15 min ago, same result.

Message 4 of 7
natasha.l
in reply to: Anonymous

Hello @Anonymous, 

 

The acwebbrowser.exe are used to create some of the UI within the Autodesk application. Please try the troubleshooting steps outlined in this article, Chromium host executable (AcWebBrowser.exe) shows high CPU usage

 

Keep us posted. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Message 5 of 7
Anonymous
in reply to: natasha.l

This advices are for workin' programm with troubles (high CPU usage) and half of them cant be applied 'cause none of Autodesk soft can't start to turn off "Welcome Screen" or "Help".  Another advices already done:

  • Admin user
  • acwebbrowser.exe *32 application is in exceptions
  • Clean uninstalled and reinstalled, like I write before

 

IMG_20180706_11162 — копия — копия.jpg

 

Like You see in a Task manager there 1 trouble process.

Message 6 of 7
natasha.l
in reply to: Anonymous

Hello @Anonymous, 

 

The workarounds provided have worked for many customers with this same issue. Have you also taken a look at this article, Multiple instances of acwebbrowser.exe *32 (Chromium Host Executable) running in Windows Task Manager

 

Please let us know if you have any questions. 

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

Message 7 of 7
Anonymous
in reply to: natasha.l

I'm appreciate for your concern, but all these articles I'v already found by keywords (chromium host executable, acwebbrowser.exe)  And what wonderfull thing unites them?  They have the same advices, same usless dammit advises!
And I think had to start learning Blender or C4d, 'cause Autodesk 3ds Maks 1 year refused to install, then all summer doesn't want to start

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