CFD 2019 does not start

[vmajor]

I am evaluating CFD 2019 but I cannot get it to start. I get as far as the splash graphic, followed by clear death. There is no error message, nothing, just clean exit.

CFD Server Manager 2019 starts and keeps on running, but the front end application does not run.

Is there a log file somewhere? Is this a known fault? How can I troubleshoot this?

Windows 10

16 Gb RAM

Cheers,

Victor

[Anonymous]

Does anybody have any idea why my installation is stuck at this point? I am unable to install and the program is not already installed like the caption says. I completely uninstalled Autodesk CFD prior to trying the "Browser Download" method of installing.

[Anonymous]

Hey David,

I just wanted to say Thank you so much!

The video you have posted seems to work, though were getting a message about the licence only being valid for 30 days. However this should be enough time to complete our work, so massive thanks again.

[Anonymous]

The browser download worked for me as well! In the past, I have had issues downloading autodesk programs, so I always used the autodesk virtual agent because for some reason downloading it through there always worked. However, it seems like the virtual agent is gone now, and I am assuming this browser download option has taken its place because it looked similar to the virtual agent. Anyways, the browser download worked for me. Thanks David!

[David.Short.]

@Anonymous

It sounds like you selected "run" rather than "activate". This then started the 30 day trial of the product. Next time you open CFD select "activate" and enter the license details that were sent to you.

Best,

David 

[Anonymous]

@David.Short.  Now the software runs perfectly. Thanks for your help!!!

Salutes from Medellín Colombia

[Anonymous]

Hello,
Just installed the software using the browser download method and now it works perfectly. Thank you very much!
Cheers,
Giorgio

[Bela_Thalmann]

Hi @David.Short.

what is the solution, when CFD is crashing after start.

- i use the Browser Download, for the language German (Student)
- TEMP is clean
- Firewall is off
- User Account Controll is off
- and i´m admin

Installation is finish and it looks good, but after starting its crashs


Thanks
Béla

[natasha.l]

Hello @Bela_Thalmann, 

What operating system are you trying to install CFD 2019 Ultimate on? 

Please review the following system requirements for the application to make sure you meet them, also note that CFD 2019 Ultimate is the available download from the Educational Community account. 

If you have verified the above, then I would use Event Viewer. Try to re-create the event/pull up the error again & locate the event error using "Event Viewer", then search for it online this will help you determine the root cause. 

Let us know how it turns out. 

Please "Accept As Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Bela_Thalmann]

Hi

my Setup
- Mainboard: Asus x299 Mark 1
- CPU: Intel I7 7740x
- GPU: GTX 1080 TI
- RAM: 64GB

In the Event viewer, i don't see any issues
Product: CFD 2019 -- Installation operation completed successfully.
Product: Autodesk License Service (x64) - 3.1 -- Installation completed successfully.
Product: Autodesk CFD Viewer 2019 -- Installation completed successfully.

But i'm not the Windows specialist.

[rjohnson]

Hi there, I was having the same issue with crashing on startup so I downloaded again using the "Browser download option" I now get "The Licence interface cannot be accessed". I have downloaded a network educational licence and installed the licence on our licence server. All the other Autodesk products are working fine though, although they are 2018 product versions...

[Mark.Lancaster]

@rjohnson

Have you upgraded your license manager to version 11.14.1.3?  It is mandatory to see the 2019 product line.

[rjohnson]

Ah thanks Mark, Thats probably it then seeing as we're still on 11.12.0!

[rjohnson]

Hmmm... just updated the NLM to the latest but still getting the same licence message as before for CFD 2019 (the other 2018 products still work though). Should I open another thread for this?

Cheers,

Rob

[Mark.Lancaster]

@rjohnson

This posting is riddled with others experiencing issues with CFD 2019 not working.  I'm not a CFD user and your issue could be related to what others are experiencing.

[rjohnson]

For anyone viewing this, Salma from Autodesk support fixed this for me remoting in after trying a lot of other things:

"As explained during our remote session Simulation CFD requires multiple licenses to operate. If an "interface" license is noted, the license file in use is missing the interface portion of the license.
You will need either a Design Study Environment or a Simulation CFD advanced license. 

On the new computers please create the following folder under C:\ProgramData\Autodesk\CLM\LGS \812K1_2019.0.0.F then create an LGS.data file that contains the following: _network in order to specify the license type."

There was also a file "licpath.lic" in the same location that just contained USE_SERVER (i am using the ADSKFLEX_LICENSE_FILE environment variable to specify my licence server though)

[Bela_Thalmann · Accepted solution]

---

@Bela_Thalmann  schrieb:

Hi @David.Short.

what is the solution, when CFD is crashing after start.

- i use the Browser Download, for the language German (Student)
- TEMP is clean
- Firewall is off
- User Account Controll is off
- and i´m admin

Installation is finish and it looks good, but after starting its crashs


Thanks
Béla

---

Hi @ all

I have a solution for my problem. I think it was a Windows problem, the iso file for the installation makes the trouble.
After a new Windows install by a original Windows 10 1703 CD, it's runs!


THX 
Béla

[schnauzervillage]

Absolutely bang on correct.

I'm using standalone so file had to contain _STANDALONE

Brilliant and thanks

[Anonymous]

Thank you David for finding a work around to this problem.

Walter

[Anonymous]

Sadly this has not worked for me.

It all works fine up to the moment where I'm asked launch now? and it crashes as before. I also tried uninstalling the previous version of the LNM and that did not work either

[Anonymous]

Works perfect now, thanks