Installation & Licensing

Installation & Licensing

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Community Manager
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Post 41 of 179

Re: Can't download any Autodesk product from student community

10-02-2012 05:03 PM in reply to: lkchong

Hi Lisa,

 

I changed your password (just emailed it to you) in an effort to duplicate the issue. I'm currently looking into it and will keep you posted accordingly. In the mean time, is there a download link or anything that we can assist you with?

Explorer
4 Posts
Post 42 of 179

Re: Can't download any Autodesk product from student community

10-02-2012 10:12 PM in reply to: philip.s

hi Philip,

 

I need to download two items:

AutoCAD & 3ds Max

 

thx again - Lisa

Autodesk Support
938 Posts
78 Kudos
55 Solutions
Post 43 of 179

Re: Can't download any Autodesk product from student community

10-02-2012 10:45 PM in reply to: lkchong

Hi Lisa,

 

What version of the software do you need? Are you using a 32 bit or 64 bit OS?



Joane Bonghanoy
Explorer
4 Posts
Post 44 of 179

Re: Can't download any Autodesk product from student community

10-02-2012 10:48 PM in reply to: joane.bonghanoy

Hi Joane,

I would like the 64-bit please, thanks

Autodesk Support
938 Posts
78 Kudos
55 Solutions
Post 45 of 179

Re: Can't download any Autodesk product from student community

10-02-2012 10:55 PM in reply to: lkchong

Hi Lisa,

 

AutoCAD and 3Ds Max 2013, 64-bit version sent via Private Message. At the upper right side of the screen beside your profile name, you will see a small envelope. Click on that to view my Private Message.



Joane Bonghanoy
Community Manager
2477 Posts
614 Kudos
319 Solutions
Post 46 of 179

Re: Can't download any Autodesk product from student community

10-03-2012 12:24 PM in reply to: lkchong

Hello Lisa,

 

Unfortunately it doesn't look like there is anyway for us to resolve the looping login issue on our end, and the only workaround is to create a new profile with a different email address. Our apologies for the inconvenience.

Community Visitor
1 Post
Post 47 of 179

Re: Can't download any Autodesk product from student community

11-12-2012 10:19 AM in reply to: WillSeath

Im also having same problem. Its telling me that communication between my

Community Manager
2477 Posts
614 Kudos
319 Solutions
Post 48 of 179

Re: Can't download any Autodesk product from student community

11-12-2012 01:38 PM in reply to: apg1503

Hi Anthony,

 

I was able to login to your profile without issue. Can you please reply with additional info / detailed specifics so that we can troubleshoot accordingly.

Observer
2 Posts
Post 49 of 179

Re: Can't download any Autodesk product from student community

12-04-2012 12:53 PM in reply to: WillSeath

I'm also trying to download Autodesk Inventor Professional 64-bit and I cannot download any version from the site, regardless of the way I choose (browser download, install now etc.). I tried to do it on 2 different OS (Windows 7 and Linux) with several web browsers, and it always looks the same: I get to download page and when I click "Install now" (or "browser download" or anything else) nothing happens. I waited for a long time for the page to download. I would be thankful for sending me download link via e-mail.

Community Manager
2477 Posts
614 Kudos
319 Solutions
Post 50 of 179

Re: Can't download any Autodesk product from student community

12-04-2012 02:17 PM in reply to: KJMagda

Hello Krzysztof,

 

I just confirmed that all Inventor download methods are functioning properly and am not sure what was causing the issue was on your end. With that being said I've just sent you timed direct download links via Private Message. I also wanted to point out that for future reference, the majority of our current version software can be downloaded form our trials page as well.

 

Please let me know if we can be of additional assistance.

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