Autodesk Products lifecycle and end of life.

[Anonymous]

Hello guys, 

I have a couple of questions and i couldn't find any enlightening answers anywhere. I have a list of products and i'm trying to find out their lifecycle and the end of life. Can you help me on this? 

I'm looking for information regarding following products: 

PRODUCT RELEASE

GENERAL AVAILABILITY

END OF GENERAL SUPPORT

END OF TECHNICAL GUIDANCE

LIFECYCLE POLICY

END OF AVAILABILITY

Autodesk 3ds Max 2018

Advanced Evaluation 2008

Architecture Engineering Construction Collection

AutoCAD 2018

AutoCAD Architecture

AutoCAD Inventor Suite 11

AutoCAD LT

AutoCAD Mechanical

Autodesk Alias Design

Autodesk ArtCAM

Autodesk AutoCAD Design Suite Premium 2018

Autodesk AutoCAD Electrical 2018

Autodesk AutoCAD for Mac 2017

Autodesk AutoCAD LT for Mac 2014

Autodesk Flow Design 2014

Autodesk Fusion 360 CLOUD

Autodesk Maya 2015

Autodesk Moldflow Adviser Premium 2017

Autodesk Netfabb - Standard 2017

Autodesk PortfolioWall 2009

Autodesk PowerInspect - Ultimate 2018

Autodesk PowerMill - Premium 2018 N

Autodesk PowerShape - Premium 2017

Autodesk Revit 2018 Non-Language Specific

Autodesk SketchBook- for Enterprise 2016

Autodesk Stingray 2018

Autodesk Vault Professional 2016

Autodesk VIZ 2006

If anyone can help, it would be greatly appreciated! 

Thanks, 

Daniel

[Mark.Lancaster · Accepted solution]

@Anonymous

Welcome to the Autodesk User's Community..

Not sure what you're looking for but here's the rules.

Active single user subscription:  Current version (2019) and 3 legacy versions (2016-2018)

Active multi-user subscription:  Current version (2019) and 5 legacy versions (2014-2018).  However 2014 and 2015 are only being provided to give users more time to migrate to the newer version.  However these extra 2 legacy versions ruling could change at any point.

Standalone perpetual license on an active maintenance plan:  Same as Active single user subscription

Network perpetual license on an active maintenance plan: Same as Active multi-user subscription

Technically any version older than 2016 (at the time of this reply) is no longer supported by Autodesk.  But its all about the history of your product serial #.  Just because a product is no longer supported doesn't mean it doesn't work anymore.  You have some old products but without knowing the serial # history I can't say if you're entitled to it anymore or not.

[Anonymous]

Hello @Mark.Lancaster

Thank you for your reply, this is what I needed to know. 

Kind regards,

Daniel

[Anonymous]

Hi Mark,

Just wanted to get an idea how product support will look after transition to Named User - I heard in video that after the August 7, 2021 cutoff date, Autodesk will not grant license Named Licenses for versions older than 3 years even if the 5 year product life cycle would allow 2016 and 2017 to be supported at that time. Can you confirm?

https://knowledge.autodesk.com/customer-service/account-management/transition-to-named-user/how-to-t...

[Mark.Lancaster]

@Anonymous 

Its still the current release version and 3 legacy version.

Just because a network license may allow for 4 or 5 legacy versions, technically its still 3.   The extra versions are provided to allow for more time to transition over to the standard rule "current release version and 3 legacy version".   It was never offered to allow you to maintain those version.

Anyhow I'm just a user like you and only sharing my expertise in what I know about licensing and legacy support.   I have no legal standing...

[natasha.l]

Hello @Anonymous, 

I would like to add the documentation we have on this subject to avoid misunderstandings etc.

Please review the information carefully & be familiar with your license type as this will determine the benefits under your contract. 

Autodesk Subscriptions:

Previous Version Benefit

Product support lifecycle 

If you have more specific questions, please reach out to Autodesk sales or visit the "Locate an authorized Reseller" site.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Thanks Natasha.

Can you confirm that all current Autodesk customers with license subscriptions must transition by Named User licenses by August 7, 2021?

And also that the earliest version of software that customers will be able to get Named User licenses will be 3 versions prior to current? ie. On August 7, 2021 the current version will 2022, minus 3 versions back = version 2019?