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AutoCAD not working on High Sierra

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Message 1 of 6
Anonymous
908 Views, 5 Replies
‎06-16-2018 12:52 AM

AutoCAD not working on High Sierra

Anonymous
Not applicable
‎06-16-2018 12:52 AM

Hello guys, I have a problem with running any AutoCAD on my Mac. My OS is High Sierra 10.13.5. I can't install AutoCAD 2016, because my Mac has APFS disk format. 2017 is not running even with all updates. Application starts and stops working before even opening the file, so I have to force quit and I can't do anything. I thought 2018 version will be better, because it was supposed to be working on High Sierra and APFS, so I have downloaded the app and the update, but I have same problem here. It stops working before it opens file, so I still can't do anything. I tried restarting my Mac and reinstalling AutoCAD with cleaning all the AutoCAD folders, but it still didn't help. Do you have any ideas how I can solve this?

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‎06-16-2018 12:52 AM

AutoCAD not working on High Sierra

Hello guys, I have a problem with running any AutoCAD on my Mac. My OS is High Sierra 10.13.5. I can't install AutoCAD 2016, because my Mac has APFS disk format. 2017 is not running even with all updates. Application starts and stops working before even opening the file, so I have to force quit and I can't do anything. I thought 2018 version will be better, because it was supposed to be working on High Sierra and APFS, so I have downloaded the app and the update, but I have same problem here. It stops working before it opens file, so I still can't do anything. I tried restarting my Mac and reinstalling AutoCAD with cleaning all the AutoCAD folders, but it still didn't help. Do you have any ideas how I can solve this?

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Message 2 of 6
brad_hurley
Autodesk Support
in reply to: Anonymous
‎06-19-2018 05:25 AM

brad_hurley
Autodesk Support
Autodesk Support
‎06-19-2018 05:25 AM

Hello @Anonymous

 

I'm sorry for your troubles with AutoCAD for Mac.  Have you tried running the AutoCAD for Mac in safe mode or creating a new local admin account? 

 

For other possible solutions please refer to the article.

 

Unable to install, open or run AutoCAD/AutoCAD LT for Mac

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-install-or-open-AutoCAD-AutoCAD-LT-for-Mac.html

 

Let us know if the solutions help.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.



BHurley
Autodesk, Inc.
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‎06-19-2018 05:25 AM

Hello @Anonymous

 

I'm sorry for your troubles with AutoCAD for Mac.  Have you tried running the AutoCAD for Mac in safe mode or creating a new local admin account? 

 

For other possible solutions please refer to the article.

 

Unable to install, open or run AutoCAD/AutoCAD LT for Mac

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-install-or-open-AutoCAD-AutoCAD-LT-for-Mac.html

 

Let us know if the solutions help.

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.



BHurley
Autodesk, Inc.
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Message 3 of 6
bisb1
Community Visitor
in reply to: brad_hurley
‎06-27-2018 04:13 AM

bisb1
Community Visitor
Community Visitor
In response to brad_hurley
‎06-27-2018 04:13 AM

I did and unfortunately it didn't help me.

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‎06-27-2018 04:13 AM

I did and unfortunately it didn't help me.

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Message 4 of 6
Mark.Lancaster
Consultant
in reply to: bisb1
‎06-27-2018 04:45 AM

Mark.Lancaster
Consultant
Consultant
In response to bisb1
‎06-27-2018 04:45 AM

AutoCAD for Mac 2016, 2017 versions need to be at a certain level to work on High Sierra..

 

See this article https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/... and upgrade your AutoCAD version.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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‎06-27-2018 04:45 AM

AutoCAD for Mac 2016, 2017 versions need to be at a certain level to work on High Sierra..

 

See this article https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/... and upgrade your AutoCAD version.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Message 5 of 6
bisb1
Community Visitor
in reply to: Mark.Lancaster
‎06-27-2018 04:54 AM

bisb1
Community Visitor
Community Visitor
In response to Mark.Lancaster
‎06-27-2018 04:54 AM

But why 2018 is not working either? According to the article you posted "Versions 2018 - this is natively compatible with High Sierra."

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‎06-27-2018 04:54 AM

But why 2018 is not working either? According to the article you posted "Versions 2018 - this is natively compatible with High Sierra."

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Message 6 of 6
Mark.Lancaster
Consultant
in reply to: bisb1
‎06-27-2018 04:58 AM

Mark.Lancaster
Consultant
Consultant
In response to bisb1
‎06-27-2018 04:58 AM

@bisb1

 

I'm not a MAC user or expert.  So I would not have any clue how to rectify your issue..  Too me is sounds like something is not correct on your machine, like an unsupported video card or its out of date.  In addition I overlooked where it was stated the 2018 version didn't work either..   In the end good luck.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

0 Likes
‎06-27-2018 04:58 AM

@bisb1

 

I'm not a MAC user or expert.  So I would not have any clue how to rectify your issue..  Too me is sounds like something is not correct on your machine, like an unsupported video card or its out of date.  In addition I overlooked where it was stated the 2018 version didn't work either..   In the end good luck.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Report
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