AutoCAD Civil 3D 2017 fails to install

Anonymous

AutoCAD Civil 3D 2017 fails to install

Anonymous
Not applicable
‎01-26-2017 08:11 AM

Hello,

I am trying to install C3d 2017 on Windows 10.

The error message I am getting is "An error occurred while installing this product.  For more information view the installation log file."

 

Below is the install log.

Any help is greatly appreciated.

Thanks

Randy

 

2017/1/26:10:51:56 rtompkins RANDYASUS === Setup started on RANDYASUS by rtompkins ===
2017/1/26:10:51:56 rtompkins RANDYASUS Path_Length: 162
2017/1/26:10:51:56 rtompkins RANDYASUS Current Directory D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm
2017/1/26:10:51:56 rtompkins RANDYASUS Launch
2017/1/26:10:51:56 rtompkins RANDYASUS CommandLine
2017/1/26:10:51:56 rtompkins RANDYASUS Path_Length: 162
2017/1/26:10:51:56 rtompkins RANDYASUS Current Directory C:\Users\RTOMPK~1\AppData\Local\Temp\_AI3BC.tmp
2017/1/26:10:52:14 rtompkins RANDYASUS === Setup ended ===

 

2017/1/26:10:52:00 rtompkins RANDYASUS === Setup started on RANDYASUS by rtompkins ===
2017/1/26:10:52:00 rtompkins RANDYASUS Path_Length: 162
2017/1/26:10:52:00 rtompkins RANDYASUS Current Directory C:\Users\RTOMPK~1\AppData\Local\Temp\_AI3BC.tmp
2017/1/26:10:52:00 rtompkins RANDYASUS Launch
2017/1/26:10:52:00 rtompkins RANDYASUS Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\RTOMPK~1\AppData\Local\Temp\_AI3BC.tmp\Setup\AcSetup.dll
2017/1/26:10:52:00 rtompkins RANDYASUS Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/1/26:10:52:14 rtompkins RANDYASUS PageOpen LaunchDialog
2017/1/26:10:52:50 rtompkins RANDYASUS PageOpen LicenseDialog
2017/1/26:10:52:53 rtompkins RANDYASUS PageOpen ProductInfoDialog
2017/1/26:10:52:53 rtompkins RANDYASUS PageOpen ProductSelectionDialog2
2017/1/26:10:53:13 rtompkins RANDYASUS PageOpen FullProgressDialog
2017/1/26:10:53:13 rtompkins RANDYASUS Installing Universal C Runtime (KB3118401): "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2017/1/26:10:53:13 rtompkins RANDYASUS Install Universal C Runtime (KB3118401) Succeeded
2017/1/26:10:53:13 rtompkins RANDYASUS Installing Microsoft Visual C++ 2015 Redistributable (x86): "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\RTOMPK~1\AppData\Local\Temp\vcredist_x86_2015.log
2017/1/26:10:53:14 rtompkins RANDYASUS Install Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1638
2017/1/26:10:53:14 rtompkins RANDYASUS Installing Microsoft Visual C++ 2015 Redistributable (x64): "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\RTOMPK~1\AppData\Local\Temp\vcredist_x64_2015.log
2017/1/26:10:53:15 rtompkins RANDYASUS Install Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1638
2017/1/26:10:53:15 rtompkins RANDYASUS Installing DirectX Runtime: "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2017/1/26:10:53:28 rtompkins RANDYASUS Install DirectX Runtime Succeeded
2017/1/26:10:53:28 rtompkins RANDYASUS Installing Autodesk Material Library 2017: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk AutoCAD Civil 3D 2017" SETUP_PACKAGECODE={A4C298A0-28A8-44ED-A826-A4CDE4965DA2} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={530E618F-2F2E-46A6-8AA1-5B506A02F4C5} ADSK_SOURCE_ROOT="D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2017/1/26:10:53:28 rtompkins RANDYASUS Install Autodesk Material Library 2017 Failed Installation aborted, Result=1603
2017/1/26:10:53:28 rtompkins RANDYASUS Rollback DirectX Runtime Failed Failure is ignored, Result=1603
2017/1/26:10:53:35 rtompkins RANDYASUS PageOpen InstallCompleteDialog
2017/1/26:10:55:05 rtompkins RANDYASUS === Setup ended ===

 

2017/1/26:10:55:07 rtompkins RANDYASUS === Setup started on RANDYASUS by rtompkins ===
2017/1/26:10:55:07 rtompkins RANDYASUS Path_Length: 162
2017/1/26:10:55:07 rtompkins RANDYASUS Current Directory D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm
2017/1/26:10:55:07 rtompkins RANDYASUS Launch
2017/1/26:10:55:07 rtompkins RANDYASUS CommandLine
2017/1/26:10:55:07 rtompkins RANDYASUS Path_Length: 162
2017/1/26:10:55:07 rtompkins RANDYASUS Current Directory C:\Users\RTOMPK~1\AppData\Local\Temp\_AIF026.tmp
2017/1/26:10:55:13 rtompkins RANDYASUS === Setup ended ===

2017/1/26:10:55:08 rtompkins RANDYASUS === Setup started on RANDYASUS by rtompkins ===
2017/1/26:10:55:08 rtompkins RANDYASUS Path_Length: 162
2017/1/26:10:55:08 rtompkins RANDYASUS Current Directory C:\Users\RTOMPK~1\AppData\Local\Temp\_AIF026.tmp
2017/1/26:10:55:08 rtompkins RANDYASUS Launch
2017/1/26:10:55:08 rtompkins RANDYASUS Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\RTOMPK~1\AppData\Local\Temp\_AIF026.tmp\Setup\AcSetup.dll
2017/1/26:10:55:08 rtompkins RANDYASUS Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2017/1/26:10:55:13 rtompkins RANDYASUS PageOpen LaunchDialog
2017/1/26:10:55:18 rtompkins RANDYASUS PageOpen LicenseDialog
2017/1/26:10:55:18 rtompkins RANDYASUS PageOpen ProductSelectionDialog2
2017/1/26:10:55:28 rtompkins RANDYASUS PageOpen LicenseDialog
2017/1/26:10:55:28 rtompkins RANDYASUS PageOpen LaunchDialog
2017/1/26:10:56:01 rtompkins RANDYASUS PageOpen LicenseDialog
2017/1/26:10:56:05 rtompkins RANDYASUS PageOpen ProductInfoDialog
2017/1/26:10:56:05 rtompkins RANDYASUS PageOpen ProductSelectionDialog2
2017/1/26:10:57:49 rtompkins RANDYASUS PageOpen FullProgressDialog
2017/1/26:10:57:49 rtompkins RANDYASUS Installing Universal C Runtime (KB3118401): "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\ucrt\AdUcrtInstaller.exe" /S
2017/1/26:10:57:49 rtompkins RANDYASUS Install Universal C Runtime (KB3118401) Succeeded
2017/1/26:10:57:49 rtompkins RANDYASUS Installing Microsoft Visual C++ 2015 Redistributable (x86): "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\x86\VCRedist\2015\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\RTOMPK~1\AppData\Local\Temp\vcredist_x86_2015.log
2017/1/26:10:57:50 rtompkins RANDYASUS Install Microsoft Visual C++ 2015 Redistributable (x86) Failed Failure is ignored, Result=1638
2017/1/26:10:57:50 rtompkins RANDYASUS Installing Microsoft Visual C++ 2015 Redistributable (x64): "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2015\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\RTOMPK~1\AppData\Local\Temp\vcredist_x64_2015.log
2017/1/26:10:57:50 rtompkins RANDYASUS Install Microsoft Visual C++ 2015 Redistributable (x64) Failed Failure is ignored, Result=1638
2017/1/26:10:57:50 rtompkins RANDYASUS Installing DirectX Runtime: "D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\3rdParty\DirectX\DXSETUP.exe" /silent
2017/1/26:10:58:00 rtompkins RANDYASUS Install DirectX Runtime Succeeded
2017/1/26:10:58:00 rtompkins RANDYASUS Installing Autodesk Material Library 2017: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk AutoCAD Civil 3D 2017" SETUP_PACKAGECODE={A4C298A0-28A8-44ED-A826-A4CDE4965DA2} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=";;;;" PACKAGEUPI={530E618F-2F2E-46A6-8AA1-5B506A02F4C5} ADSK_SOURCE_ROOT="D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

 

2017/1/26:10:58:00 rtompkins RANDYASUS Install Autodesk Material Library 2017 Failed Installation aborted, Result=1603
2017/1/26:10:58:00 rtompkins RANDYASUS Rollback DirectX Runtime Failed Failure is ignored, Result=1603

 

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Replies (5)

Mark.Lancaster
Consultant
Consultant
‎01-26-2017 08:18 AM

@Anonymous

 

Your installation is failing when its trying to install the material libraries.  I would suggest installing them manually per this https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-uninstall-and-reinstall-Autodesk-Material-Library.html and then try your installation again.  Just make sure to adjust folder names because this article was written for the 2016 version.  Is the "D" drive you are running the installation from a hard drive partition on your machine or on the network?  One final question..  Where did you get the installation files from?  Autodesk Account/Install now, download manager or Autodesk Virtual Agent?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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rkmcswain
Mentor
Mentor
‎01-26-2017 08:18 AM
Are you running a silent install?

Error 1638 means that another version of the product is already installed. The installs for Microsoft Visual C++ 2015 Redistributable (x86) are generating this error per your log.

I see some 1603 errors in there too, which could mean a whole lot of things.

Are you getting the verbose log file in the client machines %temp% folder?

Also, you might check the event viewer on the client machine. It might reveal more detail about the 1603 error.
R.K. McSwain ● ● ● ● | CADpanacea | on twitter
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Mark.Lancaster
Consultant
Consultant
in reply to rkmcswain
‎01-26-2017 08:24 AM

@rkmcswain

 

Good catch..  I missed the 1638 error in the log...  Smiley Wink

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

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Anonymous
Not applicable
‎01-26-2017 08:42 AM

Comments:

 

I have currently installed on this machine:

AutoCAD C3d 2009

Land Desktop 2009

Autocad C3d 2015

Autocad Trueview 2014

 

The main hard drive is separated into 2 partitions, C and D.  So to clarify, D is local, not network.

 

I downloaded the install from download manager.  I never try to install something like this directly over the net.

 

No, i am not doing a silent install.

 

I am not sure which verbose log file you are looking for.

here is one for the materials library

 

=== Verbose logging started: 1/26/2017 10:58:00 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\RTOMPK~1\AppData\Local\Temp\_AIF026.tmp\Setup.exe ===
MSI (c) (5C:60) [10:58:00:380]: Resetting cached policy values
MSI (c) (5C:60) [10:58:00:380]: Machine policy value 'Debug' is 0
MSI (c) (5C:60) [10:58:00:380]: ******* RunEngine:
******* Product: D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\Content\ADSKMaterials\2017\CM\MaterialLibrary2017.msi
******* Action:
******* CommandLine: **********
MSI (c) (5C:60) [10:58:00:381]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (5C:60) [10:58:00:381]: Grabbed execution mutex.
MSI (c) (5C:60) [10:58:00:383]: Cloaking enabled.
MSI (c) (5C:60) [10:58:00:383]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (5C:60) [10:58:00:384]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:A4) [10:58:00:390]: Running installation inside multi-package transaction D:\Autodesk\AutoCAD_Civil3D_2017_English_Win_64bit_dlm\Content\ADSKMaterials\2017\CM\MaterialLibrary2017.msi
MSI (s) (84:A4) [10:58:00:390]: Grabbed execution mutex.
MSI (s) (84:F4) [10:58:00:392]: MainEngineThread is returning 1603
MSI (s) (84:A4) [10:58:00:393]: User policy value 'DisableRollback' is 0
MSI (s) (84:A4) [10:58:00:394]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:A4) [10:58:00:394]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:A4) [10:58:00:394]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:A4) [10:58:00:397]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:A4) [10:58:00:398]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (5C:60) [10:58:00:400]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (5C:60) [10:58:00:401]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/26/2017 10:58:00 ===

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Anonymous
Not applicable
in reply to Mark.Lancaster
‎01-26-2017 10:31 AM

Hi Mark,

I tried your suggestion.

When I went to the uninstall, it only shows 2015 programs, nothing from 2017.

Then I try to install the first Material Library manually as specified and it gives me an error.

 

Autodesk Meterial Library Library 2017 Setup Wizard ended prematurely because of an error.  Your system has not been modified.

 

Thanks for your assistance.

Randy

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Adobe Analytics
We use Adobe Analytics to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, and your Autodesk ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Adobe Analytics Privacy Policy
Google Analytics (Web Analytics)
We use Google Analytics (Web Analytics) to collect data about your behavior on our sites. This may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. We use this data to measure our site performance and evaluate the ease of your online experience, so we can enhance our features. We also use advanced analytics methods to optimize your experience with email, customer support, and sales. Google Analytics (Web Analytics) Privacy Policy
AdWords
We use AdWords to deploy digital advertising on sites supported by AdWords. Ads are based on both AdWords data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AdWords has collected from you. We use the data that we provide to AdWords to better customize your digital advertising experience and present you with more relevant ads. AdWords Privacy Policy
Marketo
We use Marketo to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. We may combine this data with data collected from other sources to offer you improved sales or customer service experiences, as well as more relevant content based on advanced analytics processing. Marketo Privacy Policy
Doubleclick
We use Doubleclick to deploy digital advertising on sites supported by Doubleclick. Ads are based on both Doubleclick data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Doubleclick has collected from you. We use the data that we provide to Doubleclick to better customize your digital advertising experience and present you with more relevant ads. Doubleclick Privacy Policy
HubSpot
We use HubSpot to send you more timely and relevant email content. To do this, we collect data about your online behavior and your interaction with the emails we send. Data collected may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, email open rates, links clicked, and others. HubSpot Privacy Policy
Twitter
We use Twitter to deploy digital advertising on sites supported by Twitter. Ads are based on both Twitter data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Twitter has collected from you. We use the data that we provide to Twitter to better customize your digital advertising experience and present you with more relevant ads. Twitter Privacy Policy
Facebook
We use Facebook to deploy digital advertising on sites supported by Facebook. Ads are based on both Facebook data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Facebook has collected from you. We use the data that we provide to Facebook to better customize your digital advertising experience and present you with more relevant ads. Facebook Privacy Policy
LinkedIn
We use LinkedIn to deploy digital advertising on sites supported by LinkedIn. Ads are based on both LinkedIn data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that LinkedIn has collected from you. We use the data that we provide to LinkedIn to better customize your digital advertising experience and present you with more relevant ads. LinkedIn Privacy Policy
Yahoo! Japan
We use Yahoo! Japan to deploy digital advertising on sites supported by Yahoo! Japan. Ads are based on both Yahoo! Japan data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Yahoo! Japan has collected from you. We use the data that we provide to Yahoo! Japan to better customize your digital advertising experience and present you with more relevant ads. Yahoo! Japan Privacy Policy
Naver
We use Naver to deploy digital advertising on sites supported by Naver. Ads are based on both Naver data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Naver has collected from you. We use the data that we provide to Naver to better customize your digital advertising experience and present you with more relevant ads. Naver Privacy Policy
Quantcast
We use Quantcast to deploy digital advertising on sites supported by Quantcast. Ads are based on both Quantcast data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Quantcast has collected from you. We use the data that we provide to Quantcast to better customize your digital advertising experience and present you with more relevant ads. Quantcast Privacy Policy
Call Tracking
We use Call Tracking to provide customized phone numbers for our campaigns. This gives you faster access to our agents and helps us more accurately evaluate our performance. We may collect data about your behavior on our sites based on the phone number provided. Call Tracking Privacy Policy
Wunderkind
We use Wunderkind to deploy digital advertising on sites supported by Wunderkind. Ads are based on both Wunderkind data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Wunderkind has collected from you. We use the data that we provide to Wunderkind to better customize your digital advertising experience and present you with more relevant ads. Wunderkind Privacy Policy
ADC Media
We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

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