autocad architecture 2016 activation loop

[Anonymous]

trying to open the newly installed version autocad architecure 2016...keep getting caught in an activation loop..."contact your administrator to request permission to use this product"......"you can either enter a new serial number and then click Activate, or sign in as a different user after clicking the button below"....neither method works and keeps looping back to the same screen......any help appreciated.......  qqq@cencon.us

[Otto]

Hello qqq and welcome to the Autodesk community!

It looks like you’re receiving an error: "Contact your administrator to request permission to use this product". This error occurs due to not have permissions assigned. The following articles should help you resolve the problem:

"Contact your administrator to request permission to use this product."

Desktop Subscription customers get “Establish an internet connection to continue” error at login

Quick Start Guide: Setting up your Autodesk Desktop Subscription Software

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