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Anyone else have this problem

2 REPLIES 2
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Message 1 of 3
Anonymous
477 Views, 2 Replies

Anyone else have this problem

I want to delete my account, I understand that I need to go to setting but everytime that I try to go to settings it stays loading and it never actually loads. I have tried looking for an email and I haven't been able to find one. Can anyone help me, I never use this account so I just want it to be deleted.

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2 REPLIES 2
Message 2 of 3
christian
in reply to: Anonymous

Hi !

 

You can try to reset your browser cache

 

If it does not work, you should contact Autodesk support

https://knowledge.autodesk.com/contact-support 

 

Best regards

Message 3 of 3
leowarren34
in reply to: Anonymous

Hi @Anonymous,

You can find the full steps here: https://knowledge.autodesk.com/customer-service/account-management/account-profile/account-security/delete-your-autodesk-account

Make sure you have disabled any plug-ins such as AdBlock or Disconnect as they can interfere with pages loading.

Leo Warren
Autodesk Student Ambassador Diamond
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