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I would give AVA (Autodesk Virtual Agent) a try to get it .. if you're getting an error message
ava.autodesk.com
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Mike Davis
@Anonymous
What issue are you faced with?
Activation is only permitted if the serial # is still active.
Are you a student?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
As a student, you need to select all products from your Educational Account from the drop down for them to appear in your Autodesk Account & to be able to activate the software.
Let us know how it goes. 
Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
@Anonymous
Student license are only good for 3 years. When they expire you have to request a new license. Since 2014 is no longer available for students, you must register to have either 2015, 2016, 2017 or 2018 version of AutoCAD. However when Autodesk released the 2018 version of AutoCAD, the "DWG" database was updated and the only way 2013-2017 can open a 2018 drawing file is to save as to a 2013 DWG format. Meaning drawings created in 2013 all the way to 2017 can be opened in any of these versions without converting it or performing a saveas. Not sure what version your school is using but you will not be able to use 2014 anymore.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @Anonymous,
Sorry missed the fact you are trying to use 2014 version, students have access to 2015 -2018. If you are still Eligible for Free Educational Software
you can review the Steps for Setting-Up Student Software.
Let us know how this turns out! Enjoy.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
Hello @Anonymous,
I wanted to check-in with you, I hope you were able to resolve the issue & you were able to download, install & activate the product. Let us know if you have any more questions, we are happy to help.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
@Anonymous wrote:
I'm fine. I was earlyer looking for a school that I can attend.. Online
with LEDET Training... Do you know anything about this school...
@Anonymous
This forum is for Autodesk installation and licensing issues. We would not know anything about training schools or offerings that are out there. However I did take a peak at this school and I have to caution you on this...
This school which is an authorized Autodesk training center does not qualified as a Educational Institution that grants you a free student license for 3 years license.
So my warning to you.. You need to attend a school that qualifies in order to obtain a student license.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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