3DS Max trial issues

[Anonymous]

Hello, 

I have downloaded 3ds Max trial, used it for one day, after that it won´t load the starting screen properly.

Error would pop up, that there was problem with the java script on the loading screen page, so I can not see any buttons, except "enter serial number" button, that is not working anyway. If I click on any button on error popup, which is yes or no, it would shut down everything.

Any suggestions?

Thanks in advance.

Error java script: http://ipm.autodesk.com/ipm/common/scripts/2016/baseline-treatment.js

[Otto]

Hello kamilaclar and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

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Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

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[Anonymous]

Hello,

I have uninstalled and reinstalled whole 3ds max installation. But it didn´t resolved my problem. 

I am using win 10 64 bit version. I could used it for one whole day, did two restarts that day and it worked perfectly. After that I keep getting error message, that the java script couldn´t load. Nothing has changed on my computer between those two days.

Thanks for any ideas.:)

[Anonymous]

For those who will eventually come to the same problem: there is one solution, since the script is on autodesk webpage, you can disconnect from the internet and start the trial, after that you can connect back.

Once again, I am talking about this script: http://ipm.autodesk.com/ipm/common/scripts/2016/baseline-treatment.js

Thanks.:)