3ds max 2015 install error

[Anonymous]

2015/11/8:18:13:53 brandon PC === Setup started on PC by brandon ===
2015/11/8:18:13:53 brandon PC Path_Length: 148
2015/11/8:18:13:53 brandon PC Current Directory C:\Autodesk\Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_en-US
2015/11/8:18:13:53 brandon PC Launch
2015/11/8:18:13:53 brandon PC CommandLine /PK 128G1 /SN 900-65421436 /akamai /sid SESSION_ID /skipEULA /student /url "http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/Autodesk_3ds_Max_2015_EFGJKS_Win_64bit_R2_wi_e...
2015/11/8:18:13:53 brandon PC Path_Length: 148
2015/11/8:18:13:53 brandon PC Current Directory C:\Users\brandon\AppData\Local\Temp\_AI49C6.tmp
2015/11/8:18:14:16 brandon PC === Setup ended ===

2015/11/8:18:13:56 brandon PC === Setup started on PC by brandon ===
2015/11/8:18:13:56 brandon PC Path_Length: 148
2015/11/8:18:13:56 brandon PC Current Directory C:\Users\brandon\AppData\Local\Temp\_AI49C6.tmp
2015/11/8:18:13:56 brandon PC Launch
2015/11/8:18:13:57 brandon PC Download Play SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x...
2015/11/8:18:14:14 brandon PC Download Complete SETUP_CONFIG http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/SETUP_x...
2015/11/8:18:14:16 brandon PC PageOpen LaunchDialog
2015/11/8:18:14:38 brandon PC PageOpen LicenseDialog
2015/11/8:18:14:38 brandon PC PageOpen ProductInfoDialog
2015/11/8:18:14:39 brandon PC PageOpen ProductSelectionDialog2
2015/11/8:18:15:08 brandon PC PageOpen FullProgressDialog
2015/11/8:18:15:09 brandon PC Download Play VCREDIST2005SP1ATLX64 http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIS...
2015/11/8:18:15:11 brandon PC Download Complete VCREDIST2005SP1ATLX64 http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIS...
2015/11/8:18:15:11 brandon PC Installing Microsoft Visual C++ 2005 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe" /q:a /T:C:\WINDOWS\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\brandon\AppData\Local\Temp\vcredist_x64_2005.log"" "
2015/11/8:18:16:00 brandon PC Install Microsoft Visual C++ 2005 Redistributable (x64) Succeeded
2015/11/8:18:16:01 brandon PC Download Play VCREDIST2012X86 http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIS...
2015/11/8:18:16:04 brandon PC Download Complete VCREDIST2012X86 http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIS...
2015/11/8:18:16:04 brandon PC Installing Microsoft Visual C++ 2012 Redistributable (x86): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x86\VCRedist\2012\vcredist_x86.exe" /install /quiet /norestart
2015/11/8:18:16:08 brandon PC Install Microsoft Visual C++ 2012 Redistributable (x86) Succeeded
2015/11/8:18:16:09 brandon PC Download Play VCREDIST2012X64 http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIS...
2015/11/8:18:16:12 brandon PC Download Complete VCREDIST2012X64 http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/VCREDIS...
2015/11/8:18:16:13 brandon PC Installing Microsoft Visual C++ 2012 Redistributable (x64): "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\x64\VCRedist\2012\vcredist_x64.exe" /install /quiet /norestart
2015/11/8:18:16:14 brandon PC Install Microsoft Visual C++ 2012 Redistributable (x64) Succeeded
2015/11/8:18:16:15 brandon PC Download Play DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX...
2015/11/8:18:16:18 brandon PC Download Complete DIRECTX http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/DIRECTX...
2015/11/8:18:16:18 brandon PC Installing DirectX® Runtime: "C:\Autodesk\WI\Autodesk 3ds Max 2015\3rdParty\DirectX\DXSETUP.exe" /silent
2015/11/8:18:16:33 brandon PC Install DirectX® Runtime Succeeded
2015/11/8:18:16:33 brandon PC Download Play CM http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar....
2015/11/8:18:16:51 brandon PC Download Complete CM http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CM.tar....
2015/11/8:18:16:51 brandon PC Installing Autodesk® Material Library 2015: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="Microsoft Visual C++ 2008 SP1 Redistributable (x86),;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2015/11/8:18:18:19 brandon PC Install Autodesk® Material Library 2015 Succeeded
2015/11/8:18:18:20 brandon PC Download Play CMILB http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.t...
2015/11/8:18:18:42 brandon PC Download Complete CMILB http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILB.t...
2015/11/8:18:18:42 brandon PC Installing Autodesk® Material Library 2015 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk 3ds Max 2015" SETUP_PACKAGECODE={8E850B3E-B21A-4790-0264-7CCB73BD8B3B} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES="{427F733F-4D6C-45BC-9324-EB743104C321},;;;;" ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk 3ds Max 2015" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2015/11/8:18:19:41 brandon PC Install Autodesk® Material Library 2015 - Base Image Library Succeeded
2015/11/8:18:19:42 brandon PC Download Play CMILM http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.t...
2015/11/8:18:23:17 brandon PC Download Aborted CMILM http://edutrial.autodesk.com/SWDLDNET4/2015/3DSMAX/WI/{EF2AF73D-38F9-44C1-A2F3-912D41520305}/CMILM.t...
2015/11/8:18:23:17 brandon PC Install Autodesk® Material Library 2015 - Medium Resolution Library Failed Download Failed, Installation aborted, Result=1603
2015/11/8:18:24:50 brandon PC Rollback Autodesk® Material Library 2015 - Base Image Library Succeeded
2015/11/8:18:27:27 brandon PC Rollback Autodesk® Material Library 2015 Succeeded
2015/11/8:18:27:28 brandon PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2015/11/8:18:27:28 brandon PC Rollback Microsoft Visual C++ 2012 Redistributable (x64) Failed Failure is ignored, Result=1619
2015/11/8:18:27:29 brandon PC Rollback Microsoft Visual C++ 2012 Redistributable (x86) Failed Failure is ignored, Result=1619
2015/11/8:18:27:29 brandon PC Rollback Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1619

[BJ.C]

Hello @Anonymous

I'm sorry to hear that you are having problems with your installation.  I would like to suggest downloading the product using this download method.  To download try the following:

1. Click on the following link:  Downloading Previous Versions of Autodesk Software Using the Virtual Agent
2. Click the link in step 2 to access the Virtual Agent
3. Click on Download Links
4. Click on 3ds MAX Products
5. Then on 3ds MAX
6. Select the appropriate product and click the link to download.  Note: Your product may have multiple files to download and you will need to download and activate each link separately.

It is necessary to perform the following steps to assure a successful installation:

1. Make sure you Logon to your computer as an Administrator.
2. Empty your TEMP folder.  To open the TEMP folder type %TEMP% in the address bar of Windows Explorer and hit Enter.  Delete all the contents of this folder.  Don't worry if deleting doesn’t remove everything by skipping files.
3. Disable your Antivirus software.  All Antivirus programs are different.  You may need to consult your Antivirus website to learn how to temporarily disable your service.
4. Disable UAC.  The following link will instruct you on how to disable UAC: 

Turn User Account Control on or off

Double clicking on any of the downloaded files will begin the installation process.

Thank you for taking part in our community forum!

Kind Regards,