2017 Network License not "Sticking" on Lab User

[Anonymous]

Hello,

First, I'd like to preface this issue with the fact that I am quite new to the installation and licensing of AutoDesk. I have been doing my best to read and follow the information in the Knowledge Network, but I am running out of time for my lab images.

I work for a SUNY college in Delhi, NY as the Desktop Administrator in charge of deploying lab images, and my lab images require AutoDesk. I have installed the various features that each lab needs as an administrator, and when I log into the student accounts that will be using the labs and run the various AutoDesk programs (Revit, Inventor, etc) I am asked how I would like to license the programs every time I run the program. I am running out of time before the semester starts and am starting to panic.

My license server seems to be functioning properly, as I can license the programs as myself on the same machines, it's just that the licenses don't "stick" once I login as the students.

If anyone could help me that would be greatly appreciated. Thank you

[Anonymous]

Hello,

First, I'd like to preface this issue with the fact that I am quite new to the installation and licensing of AutoDesk. I have been doing my best to read and follow the information in the Knowledge Network, but I am running out of time for my lab images.

I work for a SUNY college in Delhi, NY as the Desktop Administrator in charge of deploying lab images, and my lab images require AutoDesk. I have installed the various features that each lab needs as an administrator, and when I log into the student accounts that will be using the labs and run the various AutoDesk programs (Revit, Inventor, etc) I am asked how I would like to license the programs every time I run the program. I am running out of time before the semester starts and am starting to panic.

My license server seems to be functioning properly, as I can license the programs as myself on the same machines, it's just that the licenses don't "stick" once I login as the students.

If anyone could help me that would be greatly appreciated. Thank you

[Otto]

Hello thoyt90 and welcome to the Autodesk community!

It looks like you're experiencing issues with launching your product. The following link(s) should help you resolve the problem:

Troubleshooting why a program does not open

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Otto]

Hello thoyt90 and welcome to the Autodesk community!

It looks like you're experiencing issues with launching your product. The following link(s) should help you resolve the problem:

Troubleshooting why a program does not open

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[Darin.Green · Accepted solution]

The issue you're having is due to not creating a network deployment first, then installing onto the machine from that deployment. That being said, you'll have to perform the following:

1. Navigate to C:\ProgramData\Autodesk\CLM\LGS 
2. Within each folder listed, create a new file named "LGS.data" and type _NETWORK then save and close the file.
3. Next, go to Start > type sysdm.cpl then hit enter.
4. Go to the Advanced tab and click Environment Variables...
5. Under System Variables, create a new variable with the following information

• Name: ADSKFLEX_LICENSE_FILE
• Value: @SERVERNAME

SERVERNAME meaning the actual name of the server.

This will force all of the applications on that machine to the correct server for licensing.

[Darin.Green · Accepted solution]

The issue you're having is due to not creating a network deployment first, then installing onto the machine from that deployment. That being said, you'll have to perform the following:

1. Navigate to C:\ProgramData\Autodesk\CLM\LGS 
2. Within each folder listed, create a new file named "LGS.data" and type _NETWORK then save and close the file.
3. Next, go to Start > type sysdm.cpl then hit enter.
4. Go to the Advanced tab and click Environment Variables...
5. Under System Variables, create a new variable with the following information

• Name: ADSKFLEX_LICENSE_FILE
• Value: @SERVERNAME

SERVERNAME meaning the actual name of the server.

This will force all of the applications on that machine to the correct server for licensing.

[Anonymous]

Thank you for your help, that seems to have done the trick!

I see there are varying amounts of folders on other machines, is this because the software has not been opened yet perhaps? Will i need to open all the software in order to apply this fix?

Thank you again, one piece of software down, one to go!

[Anonymous]

Thank you for your help, that seems to have done the trick!

I see there are varying amounts of folders on other machines, is this because the software has not been opened yet perhaps? Will i need to open all the software in order to apply this fix?

Thank you again, one piece of software down, one to go!

[Darin.Green]

Yes, I recommend you open all of the Autodesk applications on the machine and make sure you copy the LGS.DATA file into those directories as well.

[Darin.Green]

Yes, I recommend you open all of the Autodesk applications on the machine and make sure you copy the LGS.DATA file into those directories as well.