Verification e-mail is not received.

[Anonymous]

Hi, 

My verification emails are not being sent to my student account wimbleyb@stu.aii.edu. I click on verify email but I do not receive one no matter how many times I click resend. Can someone help me with this issue please

[Mark.Lancaster]

@Anonymous

Welcome to the Autodesk User's Community..

Since we are only users here we have no way to troubleshoot issues why you are not receiving a verification email from Autodesk.   I assume you have checked your junk/spam folder.   Can you log into your Autodesk Account and see your information?

[natasha.l]

Hello @Anonymous,

Welcome! Educational customers have all the information they need to download, install & activate provided in the educational community account, you do not need the verification email. Please review this post to guide you through the process, Steps for Setting-Up Student Software. 

Let us know if you need something else or you have some more questions. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

could someone please manually send me a verification link ? none of the troubleshooting steps are working and autodesk support is not reachable due to the sign in asking email verification. thanks a lot

[Anonymous]

i am a teacher.