Unsuccessful patch/update install - AutoCAD LT (R) 2014 64 BIT Service Pack 1

[Anonymous]

I downloaded the required service pack, but was not given an option for storing it where it could find it. It's lost and when I attempt to download again, I'm told it's up to date and not necessary. Aaaarg!

I can't work, I'm dead in the water ?   Anyone else run into this ?

Dennis Dinser

[Mark.Lancaster]

@Anonymous

First never share personal information like your phone # here..  This is a world wide user forum..

Dead in the water..  What does that mean?  I know that means you can't work but what's wrong with your Acad LT 2014?  Need more info.

[DarrenP]

are you downloading or installing?

what is telling you its up to date?

[Anonymous]

Thanks for your interest, much appreciated.

Autodesk said my 2014 AutoCAD LT 360 required an update. It stopped working altogether. Autodesk recommended the service pack and I downloaded it. Upon download completion there were no further prompts and I'm dead. If it downloaded, I can't find it.

I thought I'd try again. Downloaded a second time and I got a screen shot saying that the program was already up to date and the download was unnecessary. I'm still dead.

Forgive my lack of computer skills, I just want to get back to work, and I'm stuck.

Thanks for your patience, Dennis

[natasha.l]

Hello @Anonymous,

Locate the help drop down help drop down.png & click the "About Autodesk AutoCAD etc." to see if you have the update installed already and the AutoCAD 2014 is reading it. The update will be listed on the towards the top of the About window. 

Other steps to try:

Reboot your machine 

Reset AutoCAD to defaults  

Thank you for posting & let us know. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

Clicking on the help drop down causes the program to close.....

[Anonymous]

Clicking on the help drop down causes the program to close.....

[natasha.l]

Hello @Anonymous,

Have you tried verifying that you do not have some antivirus or 3rd party software blocking the update or preventing the software from running properly? Check your "Task Manager" to make sure.

If not then please try the steps below & try to apply the update after you try these steps:  

1. Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall 
2. Log in as an Administrator 
3. Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter 
4. Temporarily disable your Antivirus software & Firewall
5. Temporarily disable UAC:  Windows 7 , Windows 10 
6. Use Browser Download Method from Autodesk Account or via the Autodesk Virtual Agent (download all the parts)

Let us know how it turns out. 

Please "Accept As Solution" if a reply has helped resolve the issue or answered your question, to help others in the community.

[Anonymous · Accepted solution]

Dear natashal84,

Thank you so much for your interest and your thoughts. I finally got an
autodesk tech guy to crawl around in my computer. Getting to a human was
horrible, but he was great.

My 2014 AutoCAD LT was barely compatible with Windows 10, but a Microsoft
update increased the sophistication of Windows beyond what my 2014 program
could handle. I was forced to purchase a newer drawing program.

The downside: AutoCAD pricing for the new versions are steep and climbing.
I had to have my tech guy watching over the installation to handle crap
that was beyond my ability. I'm not a computer wizard and having my guy
proved to be necessary for a successful download and install; but it
shouldn't be that difficult.

The upside: AutoCAD LT 2018 plays well with the 2014 program; victory! It
imported all my customized settings with one click. That's never happened
before and saved me a ton of time and frustration. Running smoothly now
although I'm lighter in the wallet.

Again, thanks to Natasha and all who offered their intellect, energy, and
creativity to my issue. Very much appreciated.

Dennis Dinser, Arcadian Design

[Anonymous]

Dear natashal84,

Thank you so much for your interest and your thoughts. I finally got an
autodesk tech guy to crawl around in my computer. Getting to a human was
horrible, but he was great.

My 2014 AutoCAD LT was barely compatible with Windows 10, but a Microsoft
update increased the sophistication of Windows beyond what my 2014 program
could handle. I was forced to purchase a newer drawing program.

The downside: AutoCAD pricing for the new versions are steep and climbing.
I had to have my tech guy watching over the installation to handle crap
that was beyond my ability. I'm not a computer wizard and having my guy
proved to be necessary for a successful download and install; but it
shouldn't be that difficult.

The upside: AutoCAD LT 2018 plays well with the 2014 program; victory! It
imported all my customized settings with one click. That's never happened
before and saved me a ton of time and frustration. Running smoothly now
although I'm lighter in the wallet.

Again, thanks to Natasha and all who offered their intellect, energy, and
creativity to my issue. Very much appreciated.

Dennis Dinser, Arcadian Design

[natasha.l]

Hello @Anonymous,

Thank you for returning to the forum with your feedback on what helped fix the issue for you. Glad to hear you are up & running, by getting your AutoCAD LT 2014 to work on a Windows 10 OP, its rare but it can sometimes work on an unsupported system. 

Best of luck & have a good one.