Uninstalling

[Anonymous]

I accidentally installed the german version so i deleted the files and tried to reinstall ther english version but it says i already have it installed. Please help

[Anonymous]

Hello,

You can use the Uninstall Tool from autodesk to completely uninstall and then reinstall your english version.

If my answer solved your problem , Please Kudo  and Accept as solution.

Thanks

[Mark.Lancaster]

@Anonymous

Use the Microsoft Fixit utility.   Repeat as necessary to remove all related applications. Then follow these steps:

Download and install per:

1.  Clean out your personal temp (%temp%) folder.  Set Windows UAC to never notify and if possible disable your Anti-Virus/Malware scanning utilities. Also the download should occur over a hard wired connection to the Internet and not over WIFI.

2. Access the Autodesk Virtual Agent and follow the download links to your product.

3. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
4. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
5. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
6. Once the extraction is finished, the installation will automatically start.
7. Follow the installation steps for your product.  At this point you could cancel the installation or create a deployment.

However if the installation does fail using this method, please post your installation log file here so we can review it.  Posting info: Sometimes installation log files contain personal information such as your serial #.  Prior to posting your log file please make sure to remove such info.

Good luck on your installation and report back on your progress.