Unable to install the software

Unable to install the software

newpcdhruv
Observer Observer
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Message 1 of 4

Unable to install the software

newpcdhruv
Observer
Observer

I am unable to install the software, I don't know what is the problem, bellow is my log text, please help.
>>>
Traceback (most recent call last):
File "R:\src\adsk\dls\streamer\process\process.py", line 1176, in execute
File "R:\src\adsk\dls\streamer\process\deploy_process.py", line 72, in execute_without_errorhandling
File "R:\src\adsk\dls\streamer\process\process.py", line 235, in primary_app_network_manifest
File "R:\src\adsk\dls\streamer\process\process.py", line 514, in _load_appmanifest
File "R:\src\adsk\dls\streamer\manifests.py", line 464, in open
File "R:\src\adsk\dls\streamer\manifests.py", line 288, in open
File "R:\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\src\adsk\dls\streamer\manifests.py", line 271, in _open
File "R:\src\adsk\dls\streamer\netlib.py", line 426, in __call__
File "R:\src\adsk\dls\streamer\netlib.py", line 232, in __init__
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 515, in open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 532, in _open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 492, in _call_chain
File "R:\src\adsk\dls\streamer\hacked_https.py", line 43, in https_open
File "D:\Jenkins\3P\PYTHON\3.12.4\win64_3\Lib\urllib\request.py", line 1347, in do_open
urllib.error.URLError: <urlopen error [WinError 10013] An attempt was made to access a socket in a way forbidden by its access permissions>

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Replies (3)
Message 2 of 4

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@newpcdhruv 

Please try below steps to install Fusion. 
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder) 
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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Message 3 of 4

newpcdhruv
Observer
Observer

Still Same Please Help

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Message 4 of 4

RajkumarIlanchelian
Autodesk
Autodesk
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