Trying to install Meshmixer, showing error message "Extract: error writing to file arrow.obj"

[Anonymous]

Every time I try to install Meshmixer in my computer it shows an error message saying "Extract: error writing to file arrow.obj" and stops. "English installer Windows 3.5" (I have a windows 10 installed) The same occurs with "Windows 3.3". How to solve this problem ?

@Anonymous 

Topic Title has been changed for better findability by @Tiana_Y,.Original: Installing

[leowarren34]

Hi @Anonymous,

Have you ran the installer as an administrator with antivirus disabled?

How much space do you have on your C drive?

[Tiana_Y]

Hi @Anonymous, 

Welcome to the Autodesk Community, and thank you for posting your question here in the Installation and Licensing forum! I wanted to follow up and see if you were able to resolve the issue or if you could provide the details that @leowarren34 asked for? 

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[Anonymous]

Thanks for your reply. No I didn't. I will try 

Regards

[Anonymous]

Drive C has 851 Gb free

[natasha.l]

Hello @Anonymous, 

Sorry to hear you are encountering an issue installing Meshmixer, some users have resolved this issue by trying both Meshmixer 3.3 or 3.5 installers on Windows 10.  

Please use the latest Meshmixer 3.5 installer & follow the steps below: 

1. Reboot the computer, make sure apps are not auto running in the background 
2. Log in as Administrator (check your permissions, full control) or create a new profile
3. Make sure your Windows 10 OS is updated 
4. Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN  & proxy settings etc.
5. Clean up the TEMP folder. To open the TEMP folder, type %TEMP% in the search bar by the Windows Start Menu and hit Enter, then delete unnecessary (Windows)
6. Temporarily disable/disconnect security features such as Antivirus, Firewall, VPN & UAC on your Windows operating system
7. Use the latest installer for Windows 10 Meshmixer 3.5 

If Meshmixer 3.5 or 3.3 doesn't work for you, please submit a bug. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.