The verification system is experiencing a problem

[501784VT]

hi all could someone please help?

I've been trying to install Autocad student version onto my Mac for the last two weeks but every time I try it says that the verification system is experiencing a problem. could do with some help as I really need to download it for my college course.

thanks, Jed

[mdavis22569]

Create a new profile and try

[rushabhthakkar_910]

@501784VT, Contact Educational Support..!!

https://www.autodesk.com/education/support

[mdavis22569]

Try a new profile first @501784VT 

THEN and if needed try contacting support:

https://www.autodesk.com/education/support?_ga=2.54717353.340130368.1671404146-1067889891.1669773778

[joumana_osma]

Hey! I'm having the same issue, unfortunately I don't have a solution, have you figured it out yet? 

[mdavis22569]

@501784VT @joumana_osma 

Try a new browser - Chrome / Firefox ..

If that doesn't work, try a new Autodesk ID and see if you have an issue. 

[501784VT]

nope 😕

[rushabhthakkar_910]

@501784VT, Do you still have this issue..??

[mdavis22569]

@501784VT 

Did you do what I said about Google Chrome and INCOGNITO mode?