The serial number you entered is not valid. Try again. (1)

[Anonymous]

I have now installed revit 2016 (student edition) and tried to activate it.  When attempting to activate, the product serial number is automatically filled and is the same as the number advised in the email I got from Revit Autocad, I get the message "The serial number you have entered is not valid Try again (1).

I then attempted to "Find my Request code by logging into the knowledge.autodesk.com/customer-service/installation-activation-licensing/activate-egister/manual-ac... site.  

When I key in the request code I was sent, I get the message this is not a valid request code for Revit 2016.

DG6V AYLX GRLO 32V9 8UXG 9WWX QZKS PDGZ

Could you please assist me in activating this product.

[Otto]

Hello isadumesny and welcome to the Autodesk community!

It looks like you're getting an "Invalid Serial Number” message or having trouble with your product key while trying to register and activate your Autodesk software. The following article(s) should help you resolve the problem:

Click Top reasons why you may get a Serial Number Error during Activation

And check Error: "Invalid serial number" (standalone activation)

For product key information: Finding Serial Numbers & Product Keys

If you’re having an issue with your product key, please make sure that you are using the correct one for your product (especially if your product comes from a suite). Finally, you should type then numbers and letters in. We do not recommend copy/paste.

If you are still having issues activating your product, you may visit our Activation Contact Us page and submit your inquiry there.

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