Term has expired

[Anonymous]

Hi, I am a hobbyist and use with a great pleasure Fusion 360 with a non commercial licence until a few days when "Terms has expired" appeared .I followed the procedure for registering again but it was unsuccessfull. I read the several reports about this issue in the forum and tried what was suggested in vain. After having uninstalled, re-installed, cleaned the cache,  moved on another computer I observed that the issue might come from my account. 

I am blocked because I can't save any files on the cloud and I can't edit any DXF or STL files.

I should appreciate if you could help me. With my thanks.

Kind regards.

Jean-Jacques PONCIN.

I use the last version of Fusion 360 on a laptop with Windows 10.

[Mark.Lancaster]

@Anonymous 

Have you gone into manage.autodesk.com and ensure that you have a new Fusion 360 term?

[Anonymous]

Yes I have just checked it again and I am confirmed having the last version of Fusion.

[Mark.Lancaster]

@Anonymous 

Can you tell me what you're seeing when you go to save your Fusion 360 files?

[Anonymous]

When I try to save the upper left icon remains faded and open only the information square Save Ctrl+S  Save a design to a located location..., but it doesn't open the main saving panel with the name of the file and the location.

[Mark.Lancaster]

@Anonymous 

Too me it sounds like you are in off-line mode.

In the clock icon upper right, if you select it..  Is on-line mode toggled (on)?

[Anonymous]

Yes I have checked that as well, I confirm I am on line.

[lena.talkhina]

Hello @Anonymous !

Happy to see you on Autodesk Community Forums.

I would suggest to raise a tech support case from your Autodesk Account

[Anonymous]

Hello ,
Thanks for your message. As I had no solution and I really needed Fusion
for millig parts for my own use, I subscribed a licence for one month and I
recovered Fusion in its full capacity.
I will switch back to a non commercial licence in one month with the hope
of everything will keep on working normally. If not, I will report my issue
to a tech support. It seemed to me that a personal licence (hobbyist)
couldn't get a technical support, except from the forum.

[Anonymous]

I am having the same issue.   I am a middle school stem teacher and have a full classroom of Inventor Pro licenses... but use fusion 360 at home to create lessons, projects, and print examples for kids.  Even with educator status, I can't get a version to work past the trial period. 

[leowarren34]

Have you requested access to Fusion from: https://www.autodesk.com/products/fusion-360/students-teachers-educators?mktvar004=668081&internalc=...

[Anonymous]

yes, and on the autodesk site it says I was granted access. Yet, when I
open it on my computer i still says trial expired. trying again... also: I
cannot find the first version to uninstall before reinstalling... checked
both program files and user files... not showing up.

[Mark.Lancaster]

@Anonymous 

If you go into manage.autodesk.com and all products and services do you see your correct Fusion 360 there?

Update:  Also if your teach Inventor at school, why are you using Fusion 360 to plan the class?

[Anonymous]

ok, I think I've got it!  Thank you for your help

[Anonymous]

nope.  Dont have it.  I successfully uninstalled, then reinstalled with proper auth.  Still opens saying Term Expired.

[Mark.Lancaster]

@Anonymous 

You never answered my question of going into manage.autodesk.com and all products/services..

Check that before you spend too much time with uninstalling/installing.

[Anonymous]

In my Manage products & downloads, I only see Render and Storage.  I have registered as an educator, and followed the prompt to download.   Still comes up trial expired. 

I use fusion at home because our network at school cannot support cloud modeling.   I like to be up on the latest software, and can easily guide students in either program.