Technical support/unable to install revit

Technical support/unable to install revit

Anonymous
Not applicable
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Message 1 of 3

Technical support/unable to install revit

Anonymous
Not applicable

Hello

I made an educational account and provided a transcript for verification. It took so long to confirm so I had to use the 30 day trial. After my trial expired I no longer have access to the software (revit)

now that I'm trying to install it takes me to a page that asks me to check that my information is correct, when i click on confirm it says that "the records indicate that my eligibility for educational access has been confirmed and my account status has been updated" but I am unable to go anywhere from there. I also never received a confirmation email for my student eligibility.

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758 Views
2 Replies
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Message 2 of 3

pendean
Community Legend
Community Legend
You will need to contact EDU Support: no one here can do anything for you.
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Message 3 of 3

Anonymous
Not applicable

Have you tried logging in with the email address you provided at manage.autodesk.com to see if you have the software there under Products & Services?

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