STUDENTS - Serial Number or Product Key Issues

brian.kling · ‎03-04-2011

You are having problems with:

Getting a Serial Number or Product Key
Your 30 day trial is about to expire
Your 30 day trial has expired and you can't get a serial number

See the Solution in the Reply below!

Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.

brian.kling · ‎03-04-2011

Go to the Education Community (login required), pick "My Software" on the left under your name:

If you see a Serial Number and Product Key, cool, you're done!
If you don't, select your product from the Product Catalog, then choose the Version from the drop-down menu. On the resulting page, click the "Get Serial" tab to generate your Serial Number and Product Key.
If your 30 day trial has expired and you still can't get a serial number using step 2 above, please submit a request using this form.

Note if items 1 and 2 don't resolve your issue, please use the problem form as mentioned in item 3!

Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.

Anonymous · ‎03-05-2011

when clicking on the "get serial" tab all i recieve is

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.

however, my version has now expired. please could you help?

Anonymous · ‎03-05-2011

I have the serial number and product key, but after I attempted to register AutoCAD when my 30 day trial was up it stated that I could not register the product in the United States. I'm currently enrolled at IUPUI in Indianapolis, IN, so I do not see why this issue came up.

Anonymous · ‎03-06-2011

This is not helping it is still saying serial #'s not available . I have been trying this for over 30 days and now am falling behind in school .. Is there something else you can do for me....???????

Anonymous · ‎03-06-2011

I'm having the same problem, and I'm having to reactivate my account every time I log in to autodesk.

Anonymous · ‎03-06-2011

I have the same problem, when clicking on the "get serial" tab all, I recive this information

We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation.

Please, can you help me I need this software!!

Anonymous · ‎03-07-2011

Hi i have tried for week to get a serial number this is the message i get !! ... We apologize, we are temporarily out of serial numbers for this product. You may download and install the 30 day trial version. Return to this page prior to or at the expiration of your 30 day trial to obtain your serial number for activation... Can you please help me i need this for school and i am starting to fall behind.

Anonymous · ‎03-08-2011

i cant seem to get my serial. i go into products and it says one but when i enter it it says i havent downloaded anything.

i have done what you have mentioned abve and it keeps saying there are no serials.

URGENTLY NEED HELP. effecting school work.

brian.kling · ‎03-08-2011

Then per the post at the top, use item 3 to submit the issue to our EDU staff please.

Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.

ldannis · ‎03-08-2011

If you're still struggling with the serial number generation process you will need to submit our Problem Form so that we can assist you:

http://students.autodesk.com/?nd=problem_form

We need your email address, along with the specific product (and version) that you are looking to activate so that we can help you resolve this.

Anonymous · ‎03-09-2011

I am having the same problem, however whe i go to my software it has in brackets 2 but says i havent downloaded anything, i dont understand whats wrong, i want the licsencse key for 3 years

brian.kling · ‎03-09-2011

As mentioned, please use the problem form mentioned in several posts in this thread already.

Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.

Joe-Bouza · ‎03-11-2011

Hi Brian, great to see your name out there.

Thanks again for all you did for me.

Joe Bouza
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Anonymous · ‎03-13-2011

There is a serial number and product key displayed, but when I enter them I get at message that says they are expired. When I go to the page to choose product from the product catalog and version there is no button for "get serial". Is this because a serial is alredy dislayed? But anyway that serial doesn´t work, Please helpe me, I need it for school work now!

Anonymous · ‎03-13-2011

I have submitted (2 I think?) problem request forms as advised and still I have no solution....

Please please please can we get some answers?

brian.kling · ‎03-14-2011

Please submit a request using step three in the accepted solution in this thread.

Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.

Anonymous · ‎03-14-2011

I cannot get the serial number and product keys becuase every time I try to it tells me their all out of serial numbers and product keys.

Anonymous · ‎03-19-2011

I am having the same problem.

Anonymous · ‎03-20-2011

I got the same problem as all the users the fact is I tried following step 3 as you said but I do not get any answer.I downloaded the mac version of Auto CAD 2011 english.I am an university student I need this software for my exams.What else should I do already sent 2 mails to support team no response however....