Hey Mike,
Thank you for your reply. I had hit a momentary dead end in my startup application and was trying to figure out what was going on.
The directions say to apply with the email address of your autodesk account. In my case that’s my personal email address. So I had applied for startup licensing using my personal email address. I initially got a response that I wasn’t approved with a generic list of possible reasons and then no reply to my 1st email back. I sent another email though and did get a reply this time telling me to create a new account with my business email and resubmit which I have done.