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Single User (Subscription) Accessing Multiple Computers

Single User (Subscription) Accessing Multiple Computers

kburg
Contributor Contributor
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Message 1 of 47

Single User (Subscription) Accessing Multiple Computers

kburg
Contributor
Contributor

In our Engineering department, each user has access to a unique desktop (primary), a laptop for travel, a common shop computer (that we hoped to use infrequently to answer questions on while on the floor) and a home computer.  We believed that with our new subscription package, that a single user could access their software from multiple locations by logging in/out at each location prior to accessing the software from a different location as long as that user was not accessing the software at two locations simultaneously.  It seems like this might not be true as I can find no way to log out of the software and, when tested, I was able to open a session on both my computer and my laptop without a flag or warning.  

 

I do not want to run afoul of the license agreement by not understanding the rules.  Am I, as a single user allowed to use multiple computers on a daily basis as long as I close one instance before walking to another location to open a new one?  If so, is it an honor system that I am not currently using both if it only checks in every thirty days?  If not, what are the correct restrictions on the use in regards to a single user using multiple computers, non-simultaneously, as our reseller may have misled us with incorrect information.

 

For background, we have (6) single user licenses (converted recently from maintenence) and (6) users of Inventor/Autocad.

Windows 11
Inventor 2022
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29,883 Views
46 Replies
Replies (46)
Message 41 of 47

EricsUsername
Enthusiast
Enthusiast

My suggestion would be to email support directly so they can put you in touch with legal. Ask your questions based on the scenario in a highly pragmatic, concise measure. ..and whatever legal tells you, ask politely to have them put it in writing for no other reason than good measure.
I'm positive that they'll happily oblige.

// FYI; The email / direct support team has great people. I was impressed and that is by far not an easy accomplishment.

Best of luck to you on this.
- Eric B.

Message 42 of 47

itsupport
Contributor
Contributor

Support Called me, now i know all i need. Fast and Good, thanks.

 

Well its not installed devices, its simultaneous used devices. That's a big difference, at least for me.

 

 

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Message 43 of 47

suporte
Community Visitor
Community Visitor

But, what if I have 2 computers and I´m using 3Ds Max in the first one and Maya in the other one while it´s rendering a scene?

Would it be considered wrong?

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Message 45 of 47

vlad85dog
Observer
Observer
Hi Can I ask what they told you? I have a one seat license, but had my software installed on 3 computers. However the software automatically logs in and I accidently found my username running the same software simultaneously on two computers. To confirm, is this allowed? If not what are the consequences?
Thank you
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Message 46 of 47

sherif_yamany
Community Visitor
Community Visitor

What if my account has access to both CAD and Revit subscription, and I don't use them at the same time as I delegate the other task to my assistant, so I have Revit open while my assistant is working on CAD at the same time, and later when I use CAD he's using Revit, both devices are mine and are logged in with my own account and we never use the same program simultaneously on both devices. will the identity/license manager log me out of both programs?

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Message 47 of 47

Simon_Weel
Advisor
Advisor

If you don't run them at the same time, you should be good to go. I.e. don't run Revit on one machine and CAD on another machine at the same time - this will most likely raise a flag at Autodesk at some point...

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