Couple of questions:
First what software?
Second, What's the error message?
Can you share a screenshot of it?
(you'll likely have a couple of others ask you for a screenshot )
@jyotikawatgi, Also apart from what @mdavis22569 asked, what is your License Type and Software with version..??
Just checking in ... seeing if you're still having the issue. If so, can you share a screenshot of it ?