SCCM install of Revit 2017 Addins fails with errors 1603 and 1606

[AutoDeskSpiire]

Hi,

I'm trying to install several Revit 2017 Addins as part of a task sequence in SCCM. For some of them it fails with error 1603 in the SCCM log.

They all use the Autodesk installer with some working and some not. For example if I run the command line: \\blahblah.local\deploy$\Autodesk\2017\Common\RVT\REX_2017_Win_64bit_dlm\Setup.exe /W /q it installs without issue. Likewise with Civil Structures4Revit.

If I try the same for Autodesk Revit DB Link however I get an event log error "Product: Autodesk Revit DB Link 2017 -- Error 1606. Could not access network location Revit DB Link 2017\."

The command line I'm running is: \\blahblah.local\deploy$\Autodesk\2017\Common\RVT\RevitDBL_v1_2017_Win_64bit_dlm\Setup.exe /W /q

I've tried just using msiexec with the msi but still get the same result.

So far the following have this problem: Autodesk Revit Model Review, Autodesk Revit DB Link, Revit Worksharing Monitor, Batch Print for Revit, eTransmit for Revit and Steel Connections for Revit. Has anyone managed to successfully deploy any of theses via SCCM?

Thank you for any assistance you can give.

David

[Otto]

Hello AutoDeskSpiire and welcome to the Autodesk community!

It looks like you're seeing Error 1606 while trying to install an Autodesk product. This issue occurs because the installer tries to place files into another user's profile where you do not have write access. The following article(s) should help you resolve the problem:

"Error 1606: Could not access network location" when using "Run as" option to install

Get Your Autodesk Software Up & Running

Errors during AutoCAD software installation

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[AutoDeskSpiire]

Hi Otto,

Thank you for replying.

When run from SCCM it is always running under another account. How do you suggest I can work around this? Why do other products that use the Autodesk installer not have this problem?

Regards

David

[Anonymous · Accepted solution]

I finally found the problem. After install all those add ins in verbose mode. I found out the account SYSTEM is not able to find the variable INSTALLDIR. What you need to do is to add it in explicit mode like that:

start /w msiexec.exe /i %~dp0BATCHPRINT_FOR_REVIT_2017\BatchPrint_For_Revit_2017.msi INSTALLDIR="C:\Program Files\Autodesk\Batch Print for Revit 2017\"
start /w msiexec.exe /i %~dp0ETRANSMIT_FOR_REVIT_2017\eTransmit_For_Revit_2017.msi INSTALLDIR="C:\Program Files\Autodesk\eTransmit for Revit 2017\"
start /w msiexec.exe /i %~dp0MODEL_REVIEW_FOR_REVIT_2017\Model_Review_For_Revit_2017.msi INSTALLDIR="C:\Program Files\Autodesk\Revit Model Review 2017\"
start /w msiexec.exe /i %~dp0SPACE_NAMING_FOR_REVIT_2017\Space_Naming_For_Revit_2017.msi INSTALLDIR="C:\Program Files\Autodesk\Space Naming Utility for Revit MEP 2017\"
start /w msiexec.exe /i %~dp0STEEL_CONNECTION_FOR_REVIT_2017\Steel_Connection_For_Revit_2017.msi INSTALLDIR="C:\Program Files\Autodesk\Steel Connections for Revit\"
start /w msiexec.exe /i %~dp0WORKSHARING_MONITOR_FOR_REVIT_2017\Worksharing_Monitor_For_Revit_2017.msi INSTALLDIR="C:\Program Files\Autodesk\Worksharing Monitor for Revit 2017\" 

Enjoy my friend!!!

[AutoDeskSpiire]

Thank you very much. That worked!