Resend Activation Email problem

[Anonymous]

Hi,

I'm currently unable to do anything with my account on the students.autodesk.com domain.  I'm continually presented with a request to re-activate my account by re-sending an activation email.  So, I click the link to resend, but am then told that my account is already active, and apparently no activation email is sent.

I'm unable to report the problem using the problem form, since when I click on that link, I'm again asked to re-activate my account, and enter the same loop as above!

Any help fixing this would be very much appreciated.

--

Jonathan Merritt, BE(Mech)/BSc, PhD

Research Fellow, The University of Melbourne

[Anonymous]

hmm, I'm also having the resend email activation problem. Can you fix mine too?

[joane.bonghanoy]

Hi Priscilla,

Changes were made to your account. You should now be able to log in successfully and enjoy the benefits of your Education Community account.

If you still cannot access the site, do let me know. 

[Anonymous]

Hi

I have the same problem i get no activation mail after registering with my student-mail

please help me , thank u

[Anonymous]

i did not get any activation email for my account on my email

[philip.s]

Hello Karan and Ushakiran!

I've just activated both of your Education Community accounts and you should now have full access to the site benefits.

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.

[Anonymous]

When I log In with my account it always appear the next message "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email".

So I write my mail and click on Resend and appear this message "This account is already active. Click here if you have forgotten your password.

Still having trouble? Please open a ticket via our Problem Form and our support team will manually activate your account."

And it does not matter what i try to do on the website from autodesk it always send me again to this page: http://students.autodesk.com/?nd=register_resend.

[philip.s]

Hello Benno,

This is a random issue affecting a very limited number of accounts of which needs to be fixed on our end. With that being said, I've just made the necessary adjustments and you should now again be able to access the full site benefits.

[Anonymous]

hi,
I have not recieved my activation email yet. Requesting to do it as soon as possibile.
Tank you.

[joane.bonghanoy]

Hi cherupalliusha,

I was able to pull up your EDU Account and it has been successfully activated. 

Do let me know right away if you cannot log in or if you encounter other error message. 

[Anonymous]

Hi, I seem to be having the same problem as the other people in this thread. I'd love to be able to download some Autdodesk software before I graduate. I'd really appreciate having it fixed. Thanks 

[philip.s]

Hi Stephen,

I've just made the necessary adjustments to your account and you should now be able to access the full site benefits!

[Anonymous]

my account is also inflicted with this issue. Any chance a mod can make changes to my account?

Much appreciate it!

-R

[philip.s]

Hello Raman,

You should also be good to go now!

[Anonymous]

I never received the activation email, and now the site claims I'm activated, but I can't log in.

[philip.s]

Hello Flyn! I've just made an adjustment to your account which should resolve this problem. Can you please try logging in again and let us know if you continue to experience any issues.

[Anonymous]

Buenos días:tengo el mismo problema de activación,agradeceria pudieran ayudarme.

Un saludo

[franciyc65]

my account is also inflicted with this issue. Any chance a mod can make changes to my account?

Much appreciate it!

[camilo.lemos]

Hi franciyc65, 

I've made a few changes and your account is now working normally.

Best regards,

[Anonymous]

Hi, I have the same (resend activation email) problem.

Thanks

[camilo.lemos]

Hi tobias.niggl,

I've made a few changes to your account and you should now be able to access the Education Community normally.

Best regards,